Executive Director

Résidence Cardinal Creek Residence; Ottawa; On-site; CAD 135,000 - 165,000; Full time

Benefits offered by this job

Competitive wages

Employee benefits

Employee and Family Assistance Program

Job summary

Cardinal Creek Residence in Orléans, Ontario, near Ottawa, is seeking an Executive Director to lead daily operations, resident experience and strategic direction with empathy and accountability.

You will champion a person-centred model of care, manage finances and policy compliance, and act as the home’s spokesperson while guiding a diverse team toward excellent outcomes for residents and families.

Qualifications

• Must have a post-secondary degree or a health/social services diploma
• Complete or enrolled in a 100-hour long term care admin course
• Knowledge of basic accounting
• Experience with electronic health records (EHR)
• Strong understanding of information practices and PHIPA/privacy requirements
• French language skills are an asset

Responsibilities

• Provide overall leadership for daily operations and strategic direction
• Lead resident experience with a person-centred approach
• Oversee privacy practices and risk management as Privacy Officer
• Ensure compliance with legislation and industry standards
• Act as spokesperson and champion relationship-focused care

Skills

Managerial experience

Privacy & PHIPA knowledge

Budgeting knowledge

EHR familiarity

Policy compliance

French language

Education

Post-secondary degree (3+ years)

Long-term care admin course (100h)

Post-secondary diploma in health or social services (2+ years)

Tools

Electronic Health Record (EHR) systems

Privacy technologies

Job description

Welcome to Cardinal Creek Residence, where we are passionate about Making Every Moment Matter™.

About Us

Cardinal Creek Residence is a brand-new long-term care Home in beautiful Orléans, Ontario, featuring 134 private rooms and 90 shared rooms designed around dignity, warmth and comfort. Every day, our team creates opportunities for joy, connection and purpose for the people who call Cardinal Creek home.

We are seeking a compassionate, relationship-focused Executive Director who leads with empathy, integrity and accountability. In this role, you will bring a strong commitment to teamwork, meaningful relationships and person-centred care, always seeing the person before the task.

The Heart of Your Role

Reporting to the Vice President of Operations or designate, you will provide overall leadership for the daily operations, resident experience and strategic direction of Cardinal Creek Residence.

As the Home’s leader and spokesperson, you will foster a culture where residents, families and team members feel known, valued, supported and safe. You will champion a relationship-focused approach to care by moving beyond task-based interactions and encouraging meaningful connection throughout the Home.

You will support and empower your team while providing strong operational and financial leadership. You will also ensure that the Home’s policies, procedures and practices meet all applicable legislative, regulatory and industry requirements.

As the Home’s Privacy Officer, you will oversee privacy practices, support effective risk management and help balance compliance requirements with the day-to-day needs of the Home.

If you are ready to lead with heart while maintaining high standards of care, accountability and operational excellence, we would love to hear from you.

Wage Rate:

The starting annual salary is $150,000.

Vacancy:

This is an existing vacancy.

Qualifications:

The qualifications needed to lead the Cardinal Creek team includes:

• Post-secondary degree from a program that is a minimum of three (3) years in duration or a post-secondary diploma in health or social services from a program that is a least two (2) years
• Completed or enrolled in a long term care administration management course that is at least one hundred (100) hours in duration of instruction time.
• Knowledge of basic accounting
• Knowledge and previous experience using electronic health record
• Working knowledge of computer applications, labour relations and applicable legislation
• Has at least three (3) years working experience in a managerial or supervisory capacity in the health or social services sector or in another managerial or supervisory capacity (any field) if he or has successfully completed the long term care administrator or management program.
• Or must have held an Administrator position at a different LTCH without meeting the updated qualifications set out in the Regulation, on the condition that the person has had (3) years of full-time experience in the position during the (5) years immediately before being hired at the different LTCH or the equivalent part-time experience in the position during the (7) years immediately before being hired at the different LTCH.
• Has a strong understanding of organization-wide information practices, both internal and external flow of information, data collection tools and the information system.
• Knowledge of applicable privacy legislation, especially the Personal Health Information Protection Act, 2004 (“PHIPA”), privacy expectations and information privacy technologies, in order to ensure that the Home is up-to-date and compliant with current and emerging requirements and standards.
• Knowledge of privacy practices, concepts, trends and issues, as well as an understanding of their impact on business processes.
• Expertise in the interpretation and communication of principles and compliance requirements.
• Experience in managing complex projects.
• French speaking an asset

What do we offer you?

• Competitive wages
• Employee benefits
• Employee and Family Assistance Program
• Support for personal and professional growth

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.