Executive Assistant to SVP/MD - Capital Markets

CIBC; Toronto; On-site; CAD 75,000 - 85,000; Full time

Job summary

CIBC Capital Markets seeks an experienced Executive Assistant to support its leaders and teams. You will manage complex calendars, coordinate travel, and handle confidential communications with professionalism in a fast-paced environment.

You will also oversee onboarding and offboarding, coordinate technology access, and collaborate with HR and other units to improve processes and efficiency across the department.

Qualifications

• 5+ years of experience in an administrative or professional support role in a large corporate or financial setting.
• Post-secondary education in a related field is preferred.
• Experience navigating confidential information with discretion.

Responsibilities

• Coordinate executives’ calendars, meetings, and related logistics.
• Arrange travel, hotels, and ground transportation; process expenses.
• Provide discreet, trusted administrative support for leaders and teams.
• Oversee onboarding/offboarding for new and departing staff; manage access and setup.
• Build strong professional relationships with clients and cross-functional teams.

Skills

Executive support

Calendar management

Travel coordination

Expense management

Onboarding/offboarding

Relationship management

Confidentiality

Office administration

Communication

Education

Post-secondary education

Tools

MS Office

Visio

Workday

Amex GBT

Coupa

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

CIBC Capital Markets provides corporate, government, and institutional clients with innovative solutions to help them raise capital, and grow and invest actively throughout North America, Latin America, and key financial centres around the world. Our mission is to bring Canadian Capital Markets products to Canada and the rest of the world, and also bring the world to Canada.

We are seeking a highly motivated Executive Assistant to support our Capital Markets teams. Collaboration and ingenuity are at the core of everything we do. As an Executive Assistant, you will be a key partner to our leaders and their teams. Your proactive support and organizational expertise will help drive operational excellence and enable our team to deliver exceptional results in a fast-paced, high-impact environment. This is a unique opportunity to work alongside top-tier professionals, gain exposure to a broad network across the firm, and play an integral role in our ongoing success. If you thrive in a challenging, collaborative setting and have a passion for excellence, we invite you to join us and make a difference at CIBC Capital Markets.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

The expected annualized base salary range for this role is $75,000 to $85,000.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this roleincludes participation in an annual discretionary incentive orbonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How you’ll succeed

• Executive Support & Calendar Management - You will leverage your sound judgment, discretion, and diplomacy to organize and coordinate the activities of our Executives, ensuring their days run seamlessly. You will proactively anticipate needs, provide timely updates with relevant background information, and take initiative to maximize productivity for both the Executives and the broader team. Your expertise in managing multiple complex calendars will be essential as you screen requests, prioritize meetings, and oversee all related logistics - including room bookings, site access, technology coordination, and catering so that every detail is handled with care and precision.
• Travel & Expense Administration - You will take ownership of arranging and managing all travel requirements, from booking airline tickets and hotels to coordinating ground transportation, all while staying attentive to last-minute changes and ensuring every detail aligns with company policy. You will also process expense reports and invoices with accuracy and efficiency, ensuring timely submissions and strict adherence to guidelines. As a trusted resource, you will provide guidance to the team on expense policies whenever needed, helping everyone stay informed and compliant.
• Trusted Administrative Support - You will exercise the highest level of discretion as you handle confidential correspondence and sensitive information, ensuring trust and integrity are always maintained. You will confidently make informed decisions within established parameters, knowing when to raise issues as appropriate. Your day-to-day responsibilities will include a variety of essential administrative tasks, such as managing mail distribution, arranging couriers, distribution lists, tracking vacation schedules, preparing client invoices, maintaining beverage and office supplies, maintaining deal and staffing logs, preparing reports, monitoring deal audit items, and keeping general administrative files up to date. Your professionalism and attention to detail will be key in supporting the team’s success.
• Onboarding & Offboarding Coordination - You will oversee the onboarding and offboarding processes for new and departing team members, ensuring a smooth and welcoming transition at every stage. You will coordinate technology access, office setup, building access, and the ordering of business essentials, so everyone has what they need from day one. With a keen eye for detail, you will ensure all compliance requirements and internal policies are met, providing guidance and support to both new hires and departing staff.
• Relationship Management & Collaboration - You will build and maintain strong professional relationships with clients, internal teams, and external partners, positioning yourself as a key point of contact and trusted resource. You will collaborate closely with other Executive Assistants to identify and promote best practices, provide backup coverage, and help foster a positive, team-oriented work environment. By liaising with cross-functional business units and support departments such as HR, you will play a vital role in coordinating tasks and implementing process improvements.

Who you are

• You bring at least 5 years of experience in an administrative or professional support role. Within a large corporate or financial institution environment. Your background has equipped you to navigate complex issues, manage conflicting priorities, and understand the departmental structures and professionalism required to excel in a fast-paced, high-expectation setting. Post-secondary education in a related field is preferred .
• You thrive on independent judgment and discretion. Your confidence and diplomacy enable you to expertly manage the activities of a dynamic department.
• You are proactive and naturally inquisitive. With a thoughtful work ethic, you anticipate needs, think critically, and consistently seek opportunities for improvement where appropriate.
• You excel in navigating ambiguity and limited direction. Your ability to make sound decisions within your scope of accountability sets you apart in a fast-paced environment.
• You are meticulous and exceptionally organized. Your keen attention to detail and strong time management skills allow you to juggle multiple tasks and conflicting priorities with ease.
• You bring advanced technical expertise to the table. Your proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and web browsers is complemented by experience with tools like Visio, Workday, Amex GBT, and COUPA—considered valuable assets.
• You are a standout communicator. Your written and verbal communication skills are polished and professional, ensuring clarity and impact in every interaction.
• You handle confidential information with the utmost integrity. Your professionalism ensures sensitive materials are always managed appropriately and securely.

What CIBC Offers

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 8th

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative, Report Analysis, Travel Coordination