Executive Assistant, Regional Head, Retail Markets

RBC; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Toronto is seeking an Executive Assistant to support Regional Heads. The ideal candidate will provide comprehensive administrative support, manage communications, and prioritize critical tasks. Proficiency in Microsoft Office and strong problem-solving skills are essential. This full-time role offers competitive compensation and opportunities for professional growth.

Benefits

Comprehensive Total Rewards Program

Access to various programs and resources

Opportunities for professional growth

Qualifications

• 3 – 5 years’ experience providing administrative support at the executive level.
• Advanced knowledge of Microsoft Office, Adobe Acrobat, and social media.
• Demonstrated proactive approaches to problem-solving.

Responsibilities

• Plan and monitor critical aspects of the market.
• Provide support to plan, organize and administer the Regional Head’s calendar.
• Manage incoming and outgoing correspondences.

Skills

Communication

Data Entry

Detail-Oriented

Office Administration

Time Management

Tools

Microsoft Office

Adobe Acrobat

Social Media platforms

Job description

Overview

Job Description

As the Executive Assistant supporting Regional Heads, Retail Markets, you will provide in-depth support in day-to-day management of teams in the Greater Toronto Region. The primary purpose of this role is to help the Regional Heads maximize their time against top priorities in the market, impacting client loyalty, employee engagement, and business results. You will proactively recommend and implement changes to improve efficiency, assist with reporting analyses, and build relationships with internal partners to support the Regional Heads' work.

What will you do?

• Plan and monitor critical aspects of the market, such as operating expenses, staff cost budgets, the business unit’s recognition programs, client and staff event management, and internal regional communications processes;
• Provide support to plan, organize and administer the Regional Head’s calendar and ensures pre-preparation for all bookings;
• Prioritize the Regional Head’s time against the highest impact activities;
• Actively manage incoming and outgoing correspondences and act as a point of contact between executives and employees/clients;
• Support the Regional Heads with risk and compliance requirements, transit routines, and overall market office operations;
• Prepare the Regional Heads for weekly, monthly and quarterly reviews & routines, including electronic documentation management and all information reporting; and
• Coordinate technical aspects of onboarding of new hires, including equipment orders and system access setup.
• Uphold a strict level of confidentiality.

What do you need to succeed?

Must-have:

• 3 – 5 years’ experience providing administrative support at the executive level.
• Advanced knowledge of Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, clients, external partners and donors.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Highly resourceful team-player, with the ability to also be extremely effective independently.

Nice-to-have

• Experience in the Financial Services sector

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• Work in a dynamic, collaborative, progressive and high performing team
• Significant exposure to stakeholders across Canadian Banking and other business units.
• Access to various programs, resources and technology.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and bonus structure.

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-18

Application Deadline: 2025-10-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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