Executive Assistant - Hybrid (Markham, ON)

Sentrex Health Solutions; Markham; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian healthcare company is seeking an Executive Assistant to support the Executive and Senior Leadership team in Markham, ON. The role involves managing schedules, coordinating travel, and facilitating communication between executives and stakeholders. Ideal candidates will have extensive administrative experience, exceptional organizational skills, and be able to maintain confidentiality in a dynamic environment.

Benefits

Competitive Salary and generous vacation entitlement

Wellness Program (5 paid days off for well-being)

Paid Sick Days

Comprehensive Benefits Package

RRSP Matching Program

Qualifications

• 7-10 years of experience in a senior administrative role.
• Bilingual in English & French is an asset.
• Strong attention to detail and accuracy.

Responsibilities

• Coordinate complex scheduling and extensive calendar management.
• Manage communication between upper management and employees.
• Provide back-up support for Pharmacy phone lines as required.

Skills

Communication

Time Management

Problem Solving

Organization

Education

Grade 12 education

2 years community college secretarial training

Tools

Microsoft Office Suite

Database management (ERP/CRM)

Job description

Executive Assistant - Hybrid (Markham, ON)

Join to apply for the Executive Assistant - Hybrid (Markham, ON) role at Sentrex Health Solutions

Executive Assistant - Hybrid (Markham, ON)

Join to apply for the Executive Assistant - Hybrid (Markham, ON) role at Sentrex Health Solutions

Position Type : Full Time

Department : General - Exec and Admin

Work Location : Markham ON

Work Arrangement : Hybrid (3 days / week in office)

Work Hours : Monday to Friday - standart business hours

Travel Required : No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here :

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity :

The Executive Assistant (EA) will provide comprehensive support to the Executive and Senior Leadership team (specifically the CFO, CIO, Co-Founder and the VP of Bio Services & Client Success, and the VP of Quality & Patient Safety).

This role requires exceptional communication, time management, and problem-solving skills. The ideal candidate will manage calendars, coordinate meetings, travel and accommodations, and handle confidential information while serving as a key liaison between executives, and internal / external stakeholders.

The successful candidate will be required to work on-site in Markham for a minimum of 3 days per week and will be required to provide back-up support in absence of the other EAs / administrative support. This role will also be required to provide back-up support for the Pharmacy phone lines as required.

A Day in the Life (What you will do here) :

• With a primary responsibility of supporting the CFO, CIO, Co-Funder, VP of Bio Services and VP Quality and Patient Safety to provide support as directed to ensure that company goals and objectives are accomplished, and operations run efficiently.
• Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to senior executives.
• Manage, coordinate, and arrange Senior Executives’ travel and travel-related activities, including hotel booking, transportation, and meal coordination
• Maintain and refine internal processes that support the highest-ranking executives company-wide, coordinating internal and external resources to expedite workflow.
• Manage communication between upper management and employees, liaising with internal and external executives on various projects and tasks
• Plan and orchestrate work to ensure the Senior Executives’ priorities are met, organizational goals are achieved, and best practices are upheld.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
• Order entry, data entry while working with email and phone calls.
• Engaging in email, phone, and fax correspondence
• Handling incoming and outgoing mail(as required).
• Order office supplies and procure office equipment and inventory (as required).
• Completes all relevant reports (time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards.
• Organize team communications and plan events, both internally and offsite.
• Order gifts and facilitate communications regarding employee referrals and service awards as per direction of the People and Culture team.
• Answer phone inquiries providing back-up support as required by the Pharmacy team.
• Provide back-up reception and administrative support to other EAs at the organization in their absence and as required.
• Onboard Executive team members by submitting onboarding ticket requests to IT, ordering necessary equipment, and planning new hire itineraries and meetings for first 2 weeks at Sentrex.
• Other ad hoc requests, project and tasks as required.

What you need to ensure you are set up for success :

• Grade 12 education combined with 2 years of community college secretarial and / or equivalent work-related experience providing office administration services.
• Minimum of 7-10 years of experience in a senior administrative role.
• Bilingual English & French is an asset
• Superb written and verbal communication skills
• Able to accurately input information into various paper and electronic forms, with attention to detail and accuracy being essential.
• Ability to learn quickly and adapt in multitasking, fast-paced, and changing environment.
• Strong organizational skills with the ability to handle changing priorities effortlessly.
• Proficiency in Microsoft Office suite, phone systems, and experience working with databases (i.e., ERP / CRM). Extensive computer and software skills.
• Self-directed individual who can work independently with minimal supervision.
• Previous experience adhering to strict confidentiality protocol for handling patient and customer data.
• Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
• Experience overseeing budgets and expenses is required.
• Experience working with Patient Support Programs is an asset

What makes you a great fit for this team :

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

We value our employees! Our permanent full-time employees are provided with a :

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee / Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Hospitals and Health Care

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