Executive Assistant for Community Impact & Strategy

The Salvation Army International; Canada; Hybrid; CAD 45,000 - 56,000; Full time

Job summary

The Salvation Army Canada is seeking a capable administrator to provide executive support to the Director and help coordinate programs, campaigns, and stakeholder engagement. You will manage schedules, draft materials, and help prepare reports to inform leadership decisions.

You will also track action items, support volunteer onboarding, and assist with website content, dashboards, and grant-related proposals as needed, contributing to program impact and community outreach.

Qualifications

• Degree/Diploma in social services from an accredited university/college; social work, early childhood education, family and youth preferred
• 3–5 years of experience in executive support, nonprofit administration, operations coordination, or a related field
• Strong organizational and analytical skills
• Advanced computer proficiency, especially spreadsheets and databases
• Excellent written communication skills
• High level of discretion, professionalism, and integrity
• Ability to manage multiple priorities while maintaining attention to detail
• Experience in a nonprofit, community services, or faith-based setting is an asset
• Experience supporting proposals or grant development is an asset

Responsibilities

• Provide administrative and coordination support to the Director when required, including scheduling, calendar management, and correspondence
• Assist in preparing meeting agendas, program reports, presentations, and materials to support leadership and community engagement as required
• Track follow-up items, deadlines, and action steps from meetings to ensure continuity and accountability
• Assist the Director in coordinating information and follow-up with staff, volunteers, and stakeholders
• Provide information for reports, presentations, and seasonal campaigns
• Update and maintain website content to ensure program information and resources are accurate and accessible
• Develop and refresh promotional materials, brochures, and communications to support programs, outreach, and community awareness
• Coordinate, onboard, and provide guidance to community volunteers to support program delivery
• May assist with direct program services or client support as needed
• Assist the Director with planning and tracking organizational goals, ensuring progress and follow-up on key initiatives
• Compile, organize, and review program and community data to provide insights that inform leadership discussions
• Monitor progress on projects and initiatives, reporting outcomes and highlighting items for the Director’s attention
• Support proposal development by conducting research, drafting content, compiling relevant data, and preparing materials to strengthen community impact
• Prepare dashboards and reports at the Director’s direction to summarize program performance and key outcomes
• Assist the Director in gathering and summarizing feedback from community partners, program participants, and other stakeholders
• Help assess community needs, perceptions, and engagement trends, presenting findings to inform program improvements
• Review participation and engagement data to provide insights for planning and reporting purposes
• Prepare clear summaries and recommendations to support the Director in responding to community and organizational priorities
• Serve as Christmas Campaign Coordinator during the seasonal campaign period
• Provide guidance and day-to-day support to seasonal campaign workers
• Coordinate campaign logistics, timelines, and communications to ensure smooth execution
• Support campaign marketing efforts, including website updates, promotional materials, and community communications
• Track participation, donations, and campaign outcomes, assisting in reporting and post-campaign analysis to inform future efforts
• Maintain and organize spreadsheets, databases, and tracking systems to ensure accurate information for programs, staff, and volunteers
• Assist in preserving organizational knowledge during leadership transitions by promoting transparency, collaboration, and shared understanding
• Support coordination and communication across departments and programs at the Director’s direction
• Assist the Director and Committee members to conform to all regulations and OH&S policies
• Follow safe work procedures and report injuries or illnesses promptly
• Participate in health and safety committees if elected and training
• Know hazards, first aid kits locations, and how to use them
• Work in compliance with OH&S Act and Regulations
• Perform other position-related duties
• Shift supervisor to staff and program participants during direct service and in the absence of the coordinator
• Work with other SAP staff to maintain, promote and improve the profile of The Salvation Army in the community
• Key holder and responsible for opening/closing of the Centre during direct service
• Reports directly to: CS Director
• Collect and provide receipts of client user fees and payments
• Assist coordinator with user fee deposit
• Purchase of equipment and toys as approved
• This is a regular full-time position; based on 37.5 hours per week
• Afternoon, early evening and weekend work is required on a seasonal basis
• The Director will set the hours of work and work schedule
• Working environment is typically in the office, program room/classroom and in generally agreeable conditions
• Travel to the Centre for shifts with own vehicle
• Ability to lift to 30 pounds for set up and dismantling of equipment
• Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.; 1/2 hour unpaid lunch
• May work irregular hours and weekends during seasonal campaigns
• The target hiring range for this position is $45,045.00 to $56,316.00 with a maximum of $67,567.50
• Placement in the salary range will be based on market conditions and experience.

Job description

The Salvation Army Canada is seeking a capable administrator to provide executive support to the Director and help coordinate programs, campaigns, and stakeholder engagement. You will manage schedules, draft materials, and help prepare reports to inform leadership decisions.

You will also track action items, support volunteer onboarding, and assist with website content, dashboards, and grant-related proposals as needed, contributing to program impact and community outreach.