Executive Assistant

CIBC US; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

CIBC is seeking an Executive Assistant to support leaders in the Personal Banking Product and Payments team. You will manage calendars, coordinate travel, prepare correspondence and oversee expense reporting, while handling confidential materials with discretion.

The role offers a hybrid work arrangement with 1-3 days on-site in Toronto. You will contribute to efficient administration and partner with executives to implement operational plans and processes.

Qualifications

• Experienced administrative professional.
• 3-5 years of EA experience in a professional, confidential, fast-paced environment.
• Strong verbal and written communication with tact, diplomacy, and discretion.
• Proactive with good judgment and ability to manage priorities across multiple executives.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).
• Attention to detail and strong critical thinking.
• Live company values: trust, teamwork, accountability.

Responsibilities

• Manage executives' calendars, meetings, and agendas; arrange IT resources and refreshments for meetings.
• Coordinate travel arrangements and manage travel expense reporting; process invoices and updates as needed.
• Prepare correspondence, minutes, reports, and presentations, including confidential materials.
• Support onboarding/off-boarding activities and assist in creating administration processes and plans.

Skills

Calendar management

Travel coordination

Expense reporting

MS Office

Verbal and written communication

Multitasking

Office administration

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com.

What you’ll be doing

As an Executive Assistant in the Personal Banking Product and Payments time, you are responsible for managing the day-to-day administrative activities in support of Executives ensuring the department operates in an efficient manner. The role applies strong administration and organization skills to provide support activities such as calendar management, invoice processing, travel booking, preparing correspondence, and screening and evaluating email and correspondence. The Executive Assistant exercises independent initiative and judgement in managing special projects on behalf of teams, planning, and following up on details regarding conferences and assisting in implementing operational plans the role makes decisions on daily priorities, developing and maintaining administration procedures and processes, coordinating meetings, and processing expense accounts. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Calendar management - Maintain and monitor the executive’s calendars of scheduled appointments, upcoming events and matters requiring immediate attention. Coordinate agendas, and send meeting invitations and agendas to attendees, book meeting rooms and arrange for IT resources and refreshments in support of a smooth and efficient meeting facilitation.
• Travel arrangement & expense reporting - Arrange travel arrangements and maintain travel expense account including expense submissions on behalf of the Executives. Arranges group travel, as necessary. Monitor and track all department invoices and expenses including contracts; process expense reports/invoices and update financial reports when required.
• Professional support - Prepare standard correspondence, minutes, reports, and presentations frequently of a confidential, strategic and/or specialized nature ensuring completed material is produced in a timely manner. Assist with the preparation of presentations and management reporting. Coordinates leadership team meetings including sending out invites and agenda, keeping and sharing minutes and compiling presentation materials.
• Administrative duties - Provide ongoing administrative support such as; assisting with onboarding/off boarding activities for new and departing employees which include processing requests for technology requirements, business cards, corporate cards, expense, and travel profiles etc. As required, put together decks for any team or annual events, under guidance of SVP/VP and their directs. Act as delegate for executives and their direct reports, as required, for workday transactions.

Who you are

• You’re an experienced administrative professional.
• You have at least 3-5 years of experience as an Executive Assistant in a highly professional, confidential, and fast-paced environment.
• You’re a strong communicator. You have excellent verbal and written communications and interpersonal skills to interact with a wide range of individuals in a wide range of situations, which usually requires tact, diplomacy, and discretion.
• You’re proactive and exercise strong judgment. You anticipate needs, think critically, and confidently manage urgent, competing priorities across more than one executive in a fast-paced, constantly changing environment.
• You’re digitally proficient. You have a strong command of MS Office suite including Word, Excel, PowerPoint, and Outlook.
• You know that details matter. You notice things that others do not. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. #LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]. CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location Toronto-81 Bay, 25th Floor Employment Type Regular Weekly Hours 37.5 Skills Accountability, Communication, Decision Making, Event Management, Judgement, Multitasking, Office Administration, Organizational Efficiency, Travel Coordination, Travel Planning

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.