Everyday Banking Advisor - Calgary Brentwood Village

ATB Financial; Calgary; On-site; CAD 52,000 - 76,000; Full time

Job summary

ATB Financial in Calgary is seeking an Everyday Banking Advisor who connects with people, understands their needs, and provides solutions that make a real difference. The role emphasizes building trusted relationships, personalized advice, and promoting digital tools.

You will help clients with personal banking needs, guide them toward suitable products, and represent ATB in the market while supporting a diverse community in Alberta.

Qualifications

• 2-4 years of experience creating remarkable client experiences and developing strong relationships.
• 1-3 years of relevant experience in the retail banking industry or a similar field.
• Experience with lending products (loans, credit cards) is considered an asset.
• Post-secondary degree/diploma in finance, business administration, or relevant work experience.

Responsibilities

• Provide personalized advice on personal banking products, services, and solutions.
• Guide retail personal and business clients toward the best savings, investment, and lending products for their goals.
• Identify referral opportunities within ATB to ensure clients access the full suite of services.
• Build lasting client relationships by understanding experience standards and offering tailored, personalized advice.
• Promote digital tools and educate clients on their use and latest digital trends.

Skills

Client relationships

Sales skills

Communication skills

Education

Finance/business degree

Job description

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

About

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action:

No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together:

We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow:

We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About The Role

Ready to Make a Real Difference? Join ATB as an Everyday Banking Advisor!

At ATB Financial, we're not just about banking; we're about building relationships and empowering Albertans to achieve their financial dreams. We're looking for our next Everyday Banking Advisor who's passionate about connecting with people, understanding their needs, and providing solutions that truly make a difference.

Additional Information

• This role is based out of the Calgary Brentwood Village branch, but on occasion may be required to travel to neighbouring branches.

Accountabilities

• Be a Trusted Advisor: Provide personalized advice on personal banking products, services, and solutions. You'll match clients with the right products and escalatE complex needs to senior team members.


• Drive Sales with Purpose: Guide retail personal and business clients toward the best savings, investment, and lending products for their short-term and long-term goals, including registered and non-registered investments, credit cards, and less complex lending options.


• Connect and Collaborate: Utilize your exceptional networking skills to identify referral opportunities within ATB, ensuring clients access our full suite of services and the right expertise.


• Build Lasting Relationships: Deepen client connections by understanding our experience standards and offering tailored, personalized advice.


• Embrace Diversity and Community: Demonstrate cultural sensitivity and self-awareness, considering the varied needs and backgrounds of our clients. You'll also invest in community involvement and represent ATB in the market.


• Champion Digital Innovation: Promote digital tools and educate clients on their use, staying up-to-date with the latest digital trends and technologies.


• Act with Integrity: Take ownership of risk and compliance management, adhering to regulatory requirements and protecting client information from potential threats.


• Ensure Data Security: Safeguard client information and uphold data privacy and security standards.

Skills, Experience & Requirements

Who You Are

You're a natural connector who thrives in inclusive and collaborative environments. You're curious, eager to learn, and always focused on providing an exceptional client experience. You embrace new technologies and are committed to continuous improvement.

What You Bring

• 2-4 years of experience creating remarkable client experiences and developing strong relationships.


• 1-3 years of relevant experience in the retail banking industry or a smiliar field.


• Experience with lending products (loans, credit cards, etc.) is considered an asset.


• An unwavering passion for sales and relation building and management.


• Post-secondary degree/diploma in finance, business administration, or relevant work experience.

Ready to reimagine possibilities and help our clients thrive? Join ATB Financial and let's make a real difference together!

A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity‑seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated