Events Security Officer- RID

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

A renowned entertainment venue in Ottawa is seeking an Events Security Officer. The role involves providing security coverage, preparing reports, and ensuring patron safety. Ideal candidates should have a post-secondary diploma in Law and Security, strong communication skills, and a current First Aid/CPR certificate. This full-time position offers a chance to work in a vibrant and regulated environment.

Benefits

Equal opportunity employer

Diversity and inclusion commitments

Qualifications

• Minimum of a post-secondary diploma in Law and Security preferred.
• Ability to obtain registration as a Category 2 Gaming Assistant.
• Current First Aid / CPR Certificate required.

Responsibilities

• Provide basic security coverage for safety of patrons and team members.
• Prepare detailed incident reports clearly and precisely.
• Patrol casino areas to establish security presence.

Skills

Strong analytical skills

Effective verbal communication

Effective written communication

Education

Post-secondary diploma in Law and Security

Tools

Computer applications knowledge

Job description

Join to apply for the Events Security Officer- RID role at Hard Rock Hotel & Casino Ottawa

2 weeks ago Be among the first 25 applicants

Posted Date 3 weeks ago (7 / 7 / 2025 1: 59 PM)

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Position Summary

Under the direction of security supervisors and managers, the incumbent provides basic security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization as well as those of its guests and team members. Promotes an outgoing, friendly guest-oriented demeanor at all times.

Responsibilities

• Exhibit conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO) regulations.
• Ensure proper security for all transfers of monies within the organization.
• Assist patrons with inquiries, including providing information about the property and events, giving directions, and escorting them if necessary.
• Prepare detailed incident reports clearly and precisely.
• Patrol casino areas to establish security presence and report unusual or suspicious situations.
• Assist in coordinating and resolving emergencies.
• Maintain proper key control procedures.
• Demonstrate a commitment to responsible gaming and alcohol service by discreetly notifying managers of concerns.
• Reinforce the company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, and Passion through actions and behaviors.
• Promptly notify managers of any illegal acts or ethical concerns.
• Perform other related duties as assigned.
• Create an atmosphere that encourages guests to choose Hard Rock for gaming entertainment; actively build and retain guest relations; mentor team members to provide superior guest service.
• Other duties as assigned.

This description reflects the essential functions but does not encompass all tasks that may be assigned.

Qualifications

Experience, Certifications, Education:

• A minimum of a post-secondary diploma in Law and Security is preferred.
• Working knowledge of computer applications.
• Current First Aid / CPR Certificate.
• Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Strong analytical, verbal, and written communication skills.
• Previous gaming experience or knowledge of the gaming industry is a plus.

Physical Demands

• Ability to stand and sit for extended periods.
• Ability to walk distances.
• Must frequently lift, push, pull, or move up to 50 pounds.

Working Conditions

Work is performed in a highly regulated environment, with some duties on the Casino Floor, which may involve exposure to noise and other environmental factors.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation, please contact Human Resources at [e-mail].

We thank all candidates for their interest; only those considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We promote an inclusive workplace culture and are committed to providing employment accommodations throughout the hiring process.

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Seniority level: Entry level

Employment type: Full-time

Job function: Other, Information Technology, and Management

Industries: Gambling Facilities and Casinos

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