Events Operations Specialist

Jobgether; Canada; Remote; CAD 62,000 - 109,000; Full time

Benefits offered by this job

Unlimited PTO

Amsterdam trips

Remote work

Family leave

Volunteer days

Onboarding program

Equipment access

Global team

Job summary

Jobgether in Canada is seeking an Operations Specialist focused on events to manage a busy calendar of B2B events and to serve as the operational backbone from planning to execution. You will coordinate logistics, vendors, contracts, and registrations, ensuring smooth experiences for exhibitors and attendees.

You will connect sales, finance, creative, and operations teams, maintain an accurate event administration, and contribute to post-event lead routing and ROI reporting.

Qualifications

• Hands-on experience managing B2B field events, including booths, vendors, logistics, and time-sensitive deliverables.
• Excellent communication skills and the ability to act as central coordination point across sales, operations, content, vendors, and other stakeholders.
• Naturally organized and proactive, with the ability to build calendars, systems, and repeatable processes.
• Comfortable managing contracts, invoicing, expense reconciliation, procurement, and other operational administration.
• Able to navigate approval processes, coordinate onsite teams, manage multiple priorities, and maintain momentum.
• Interested in creating scalable systems, documenting processes, and building event playbooks.
• Comfortable working in a fast-paced environment where event priorities can change frequently.
• Willing and able to travel internationally for work-related events approximately once or twice per year.
• Experience in travel industry, marketplace businesses, or community-led growth environments is an advantage, as is familiarity with HubSpot, ROI tracking, and SOPs.
• Familiarity with AI tools for automating parts of event workflows is a plus.

Responsibilities

• Own and maintain the annual event calendar of approximately 55 events, adjusting priorities and timelines as requests and business needs evolve throughout each quarter.
• Coordinate event logistics from planning through execution, including vendor relationships, booth builds, collateral, registration, exhibitor profiles, passes, VAT requirements, procurement, shipping, and promotional materials.
• Manage event agreements and contracts, coordinate invoicing, and handle setup and reconciliation of out-of-pocket expenses to maintain accurate event administration.
• Serve as the primary coordination point between sales teams and event operations, creating dedicated communication channels and coordinating onsite teams.
• Provide accurate pre-event lead list inputs and supporting post-event lead routing processes, contributing to reporting.
• Collect and track qualitative feedback after events, including survey responses and sales input on lead quality and ROI.
• Work with Content and Social stakeholders to brief creative teams on booth requirements, printed materials, and other assets.
• Co-own and continuously improve the event operations playbook and standard operating procedures.

Skills

B2B events experience

Coordination & communication

Organization

Administrative ownership

Stakeholder management

Process mindset

Adaptability

Travel

HubSpot

Event ROI tracking

SOP creation

Tools

HubSpot

Event ROI tracking

SOP creation

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Events Operations Specialist based in Canada.

This is a hands-on events operations role responsible for turning a busy calendar of B2B events into smooth, well-coordinated experiences.
You will serve as the operational backbone for approximately 55 events annually, managing logistics, vendors, contracts, and event administration.
The role connects sales, finance, creative, operations, vendors, and event organizers to keep every stakeholder aligned from planning through execution.
You will own the details that make events successful, from booth setup and shipping to registration, invoicing, passes, collateral, and swag.
Working in a fast-moving environment, you will continuously adapt the event calendar as priorities and opportunities change throughout the year.
You will also help build repeatable systems, document best practices, and strengthen the event playbook so operations remain efficient and scalable.
This opportunity is ideal for an organized, proactive coordinator who enjoys bringing structure and calm to complex, deadline-driven event environments.

Accountabilities

• Event Calendar Management: Own and maintain the annual event calendar of approximately 55 events, adjusting priorities and timelines as requests and business needs evolve throughout each quarter.
• End-to-End Event Operations: Coordinate event logistics from planning through execution, including vendor relationships, booth builds, collateral, registration, exhibitor profiles, passes, VAT requirements, procurement, shipping, and promotional materials.
• Administrative Management: Manage event agreements and contracts, coordinate invoicing, and handle the setup and reconciliation of out-of-pocket expenses to maintain accurate and organized event administration.
• Sales & Stakeholder Coordination: Serve as the primary coordination point between sales teams and event operations, creating dedicated communication channels, managing requests through approval processes, coordinating onsite teams, and maintaining alignment throughout the event lifecycle.
• Lead Operations Support: Partner with data and operations teams by providing accurate pre-event lead list inputs and supporting post-event lead routing processes, while contributing the necessary information for effective reporting.
• Event Feedback & ROI Support: Collect and track qualitative feedback after events, including survey responses and sales input on lead quality, successes, challenges, and opportunities for improvement.
• Creative & Content Coordination: Work with Content and Social stakeholders to brief creative and design teams on booth requirements, printed materials, and other event-related assets.
• Process Development: Co-own and continuously improve the event operations playbook and standard operating procedures, documenting processes and lessons learned to create repeatable, scalable workflows.

Requirements

• B2B Events Experience: Hands-on experience managing B2B field events, including booths, vendors, logistics, and time-sensitive event deliverables.
• Coordination & Communication: Excellent communication skills and a strong ability to act as the central coordination point across sales, operations, content, vendors, and other stakeholders.
• Organization: Naturally organized and proactive, with the ability to build calendars, systems, and repeatable processes rather than simply reacting to immediate requests.
• Administrative Ownership: Comfortable managing contracts, invoicing, expense reconciliation, procurement, and other operational administration as an integral part of the role.
• Stakeholder Management: Able to navigate approval processes, coordinate onsite teams, manage multiple priorities, and maintain momentum without requiring every step to be explicitly defined.
• Process Mindset: Interested in creating scalable systems, documenting processes, and building event playbooks that reduce reliance on individual knowledge.
• Adaptability: Comfortable working in a fast-paced environment where event priorities and calendars can change frequently from quarter to quarter.
• Travel: Willing and able to travel internationally for work-related events approximately once or twice per year.
• Preferred Experience: Experience in the travel industry, marketplace businesses, or community-led growth environments is an advantage, as is familiarity with HubSpot, event ROI tracking, and building event SOPs from scratch.
• Technology Skills: Familiarity with AI tools for automating parts of event workflows is considered a plus.
• Work Authorization: This is a Canada-based remote role and requires legal authorization to work in Canada. Visa sponsorship and relocation assistance are not available.

Benefits

• Contract: Full-time, fixed-term international contractor position with monthly payments in USD.
• Time Off: Generous “Time to Recharge” policy providing unlimited paid time off to rest and recharge.
• Amsterdam Program: Opportunity to visit the Amsterdam headquarters for 2–4 weeks each year, with accommodation provided in company apartments.
• Remote Flexibility: Remote work with the ability to work temporarily from another approved location for up to four weeks per calendar year, subject to eligibility.
• Family Support: Extensive paid family leave.
• Volunteering: Three paid volunteer days per year to support causes you care about.
• Onboarding: Two-week cross-functional onboarding program designed to help you build context and relationships across the organization.
• Equipment: Access to cutting-edge equipment and tools, with coverage available for certain work-from-home equipment.
• International Environment: Opportunity to join a globally distributed, travel-focused team passionate about adventure, innovation, and transforming the travel industry.