Events Coordinator (Maternity Leave Coverage) - SPRING 2025 start

Watermark Beach Resort; Osoyoos; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player seeks a detail-oriented Events Coordinator to manage and execute a variety of events, from weddings to corporate retreats. This dynamic role involves close collaboration with clients, sales teams, and various internal departments to ensure seamless event execution and exceptional guest experiences. The ideal candidate will possess strong organizational and communication skills, a proactive approach to problem-solving, and a passion for creating memorable events. If you're ready to thrive in a fast-paced environment and contribute to a team dedicated to excellence, this opportunity is for you.

Qualifications

• Minimum of 2 years of experience in event planning or related hospitality role.
• Strong understanding of banquet operations and food service.
• Proven ability to manage multiple events simultaneously.

Responsibilities

• Plan and execute a variety of events, ensuring alignment with client expectations.
• Serve as the primary liaison between clients and internal departments.
• Manage group room blocks and meeting spaces for assigned events.

Skills

Event Planning

Communication Skills

Organizational Skills

Time Management

Customer Service

Education

Degree or diploma in Event Management

Hospitality-related field

Tools

Event Management Software (Opera, Silverware)

Job description

Overview

The Events Coordinator is responsible for planning, coordinating, and executing a variety of events, ensuring seamless service from pre-event planning through post-event follow-up. This role requires close collaboration with sales teams, internal departments, and clients to deliver exceptional event experiences. Additionally, the Events Coordinator will contribute to revenue growth by securing event-only business, upselling services, and identifying opportunities to enhance event offerings.

Responsibilities

• Plan and execute a wide range of events, including elopements, weddings, corporate retreats, and social gatherings, ensuring all details align with client expectations.
• Act as the primary liaison between clients and internal departments, ensuring clear communication through banquet event orders, group resumes, rooming lists, and other key documents.
• Conduct and coordinate on-site tours for potential clients to showcase the venue’s offerings.
• Greet and assist clients during events, ensuring smooth transitions between planning and execution phases.
• Collaborate with the Sales and Catering Division to enhance the guest experience through meticulous event planning and seamless execution.
• Serve as the main point of contact for event organizers and team members, offering solutions and support as needed.
• Maintain strong relationships with third-party vendors, including spa services, local attractions, and hotel outlets, to enhance event offerings.
• Provide on-site support to event planners, vendors, and banquet leaders, ensuring all elements align with client expectations.
• Foster a positive work environment, encouraging learning and development within the Events Team.
• Review and finalize client invoices, ensuring accuracy and compliance with contractual terms.
• Manage group room blocks and meeting spaces for assigned events, optimizing space usage and logistics.
• Identify operational challenges and work with internal teams to develop solutions that enhance event success.
• Gather post-event feedback from clients and departments to refine future event planning and execution.
• Address guest concerns or issues, offering prompt solutions to enhance customer satisfaction.
• Lead weekly planning meetings with relevant departments to align expectations and review upcoming events.
• Assist in sales efforts by promoting additional services and products to maximize event revenue.
• Perform other job-related duties as assigned.

Qualifications

• Minimum of 2 years of experience in event planning, banquet coordination, or a related hospitality role.
• Previous experience in food and beverage service, with a strong understanding of banquet operations.
• Proven ability to manage multiple events simultaneously, demonstrating strong organizational and time management skills.
• Excellent communication and interpersonal skills, with the ability to build relationships with clients, vendors, and team members.
• Self-motivated, detail-oriented, and capable of working independently in a fast-paced environment.
• Strong leadership abilities with a proactive, solution-focused approach to challenges.
• Familiarity with event management software, such as Opera, Silverware, or comparable platforms, is an asset.
• Ability to lift and carry up to 30 pounds.
• Flexibility to work varied schedules, including mornings, evenings, weekends, and holidays, based on event demands.
• Knowledge of liquor laws and health and safety regulations related to event planning and hospitality is an advantage.
• Degree or diploma in Event Management, Hospitality, or a related field is preferred but not required.

This role is ideal for a detail-oriented, customer-focused professional with a passion for creating exceptional event experiences. If you thrive in a dynamic environment and have a strong background in event coordination, we encourage you to apply!

Source: Hospitality Online