Event Supervisor - fig&lemon

Carmen's Group; Hamilton; On-site; CAD 30,000 - 40,000; Part time

Job summary

Carmen's Group is seeking an enthusiastic Event Supervisor to join their team. This role involves leading events, ensuring guest satisfaction, and providing exceptional service in a dynamic environment. Perfect for those looking to grow in the hospitality industry.

Benefits

Competitive wage package

Pay on demand

Flexible work schedule

Worldwide hotel discounts

Restaurant discounts

Group RRSP

Wellbeing programs

Qualifications

• Hospitality experience is an asset.
• Ability to build rapport quickly with guests.

Responsibilities

• Lead by example, demonstrating superior customer service skills.
• Create memorable guest experiences through menu execution.
• Act as an ambassador and host, liaising between guests and management.

Skills

Customer Service

Team Player

Leadership

Education

Event Management Diploma

Tools

Smart Serve Certification

Job description

Fig&lemon, one of Hamilton's most premium off-site catering companies, brings distinctive elevated dining experiences to Hamilton, Niagara, and Southern Ontario's most sought-after venues. Our seasoned team members bring more than just exceptional food - they bring skill and passion for transforming ordinary moments into extraordinary memories. Fig&lemon is a part of Carmen’s Group; an entertainment and hospitality company committed to creating extraordinary experiences for our clients and guests.

If you have the desire to work as an Event Supervisor and are looking to join a team of champions, we want to meet you.

We currently have an Event Supervisor opportunity available for team members with evening and daytime availability, both mid-week and on weekends. This is the perfect opportunity for someone who is looking to expand their skills in the hospitality industry.

About Our Event Supervisors:

• Are confident and enthusiastic about their role in creating memories for our guests.
• Work in a welcoming and romantic environment where we lead by example and work as a team of champions to achieve results.
• This is a great role for those who enjoy entertaining and weddings, offering part-time opportunities during daytime, evening, midweek, and weekends. It’s ideal for balancing other work or school commitments in a fast-paced, exciting environment.

The Opportunity for Our Event Supervisors:

• Lead by example, demonstrating superior customer service skills and adaptability to ensure flawless event execution according to Carmen’s Group standards.
• Create memorable guest experiences through menu execution, food quality, and overall service.
• Act as an ambassador and host, liaising between guests, management, and team members.
• Get to know guests, answer questions, and ensure guest satisfaction throughout the event.
• Learn details of menu offerings for various events.
• Deliver and serve food and beverages, including meals, condiments, and accompaniments.
• Assist with side work such as clearing glasses and dishware.
• Communicate any special meal requirements to the kitchen.
• Create and coordinate schedules and perform administrative duties as required.
• Contribute to guests’ extraordinary experiences, making a positive impact.
• Exercise good judgment and demonstrate leadership abilities.
• Drive positive change within the organization.

Position Requirements:

• Friendly, professional, and customer service-oriented.
• Positive, outgoing, and a team player.
• Ability to build rapport quickly with guests.
• Excellent customer service skills, with the ability to understand and respond to individual needs.
• Hospitality experience and/or Event Management courses or a diploma are assets.
• Banquet serving experience is an asset.
• Smart Serve Certification is required.
• Reliable transportation is required.

What We Offer:

• Great Place to Work Certified.
• Competitive wage package.
• Pay on demand.
• Flexible work schedule.
• Staff recognition and years of service rewards.
• Worldwide hotel discounts.
• Restaurant discounts.
• Group RRSP.
• Wellbeing programs.
• Participation in staff events.
• Opportunities for growth and to contribute to our innovative and industry-leading vision within Hamilton’s hospitality community.

Carmen’s Group is committed to providing equal employment opportunities and accommodating persons with disabilities during the recruitment process upon request. If you require accommodation during the interview process, please notify People & Culture when scheduling your interview.