Event Supervisor (Contract) - Carmens Event Centre

Carmen's Group; Hamilton; On-site; CAD 80,000 - 100,000; Part time

Job summary

A prominent hospitality company in Hamilton seeks a Service Supervisor to create memorable events. The role involves supervising event staff, ensuring guest satisfaction, and coordinating event logistics. Ideal candidates hold a Diploma in Special Event Management and have a passion for exceptional service. This part-time position offers opportunities for mentorship in a dynamic environment.

Benefits

Real-world experience

Mentorship and growth opportunities

Fun work environment

Qualifications

• Experience in hospitality is an asset.
• Required to work evenings and weekends as needed.

Responsibilities

• Ensure memorable guest experiences during events.
• Support event setup and service execution.
• Supervise event staff scheduling and tasks.
• Gather guest feedback to track event success.

Skills

Attention to detail

Strong communication skills

Customer service mindset

Leadership skills

Organizational skills

Team player attitude

Education

Special Event Management Diploma

Tools

HubSpot

Job description

Overview

Service Supervisor Coop / Intern (September - December)

Do you love special events Would you like to transform ordinary moments into extraordinary memories Then we would like to welcome you as our next Event Supervisor at Carmens Event Centre!

The Event Supervisor delivers friendly efficient customer service and creates a warm and welcoming atmosphere for all guests and clients with the key aim of retaining and attracting new customers.

Be part of our team of champions and elevate your events knowledge to the next level! Work for Hamiltons most esteemed hospitality establishment with prestigious brand offering and extensive development opportunities.

Responsibilities

• Ensuring all guests have a memorable experience through event execution
• Support the set up and service team with the execution of events
• Respond to guest and staff inquiries
• Assist with scheduling and supervising event staff
• Attend BEO meetings and assist with day of logistics
• Encourage guest feedback and track event outcomes
• Collaborate with different departments to ensure smooth operations
• Perform opening / closing duties and general event support
• Represent the Carmens Group brand at all times

Why Join Us

• Gain real world experience in a fast paced fun environment
• Learn from industry professionals
• Be part of creating amazing guest memories
• Opportunities for mentorship and growth

Requirements

• Special Event Management Diploma or comparable program
• Previous experience in hospitality an asset
• High level attention to detail and strong organizational skills
• Customer service mindset
• Strong communication and leadership skills
• Team player with a positive attitude
• Working evenings and weekends to meet business needs as required
• Smart Serve Certified

About Carmens Group

We are Carmens Group - a proud Hamilton - born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre The C Hotel The Lakeview fig&lemon The Arlington Hotel The Good Earth Winery and the Hamilton Convention Centre. Together we are shaping the future of Southern Ontarios event and culinary scene - one unforgettable experience at a time.

If youre a passionate service professional who thrives in fast paced event environments and takes pride in creating unforgettable experiences this is your moment.

Apply today and lets deliver something extraordinary - together!

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process please notify People & Culture upon scheduling your interview.

Additional Information

• Required Experience: Senior IC
• Key Skills: Marketing, Catering, Organizational skills, Hospitality Experience, Management Experience, HubSpot, Event Planning, Events Management, Project Management, Event Marketing, Leadership Experience, negotiation
• Employment Type: Part-Time
• Experience: years
• Vacancy: 1