Event Staff (Toronto)

The Security Centre Limited; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading event security provider is looking for a Customer Service Representative in Toronto. You will provide support at events, assisting customers by answering queries, scanning tickets, and ensuring safety. Strong communication skills and a friendly demeanor are essential. Flexibility to work various hours is required. Join a top-tier team dedicated to exceptional service in a dynamic environment.

Responsibilities

• First point of contact for customers providing support.
• Answer questions and scan tickets.
• Assist with directions and resolve issues.

Skills

Strong communication skills

Customer service experience

Ability to stand for extended periods

Willingness to work as part of a team

Flexibility to work days, nights, and weekends

Friendly smile

Job description

We are looking for an enthusiastic, team-oriented individual to join Sword Security for our Seasonal - Casual Event Staff position!

Sword Security is a leading global provider of event staffing and crowd management services across multiple locations including Limerick, Dublin, London, Cardiff, and Toronto. We are currently seeking Event Staff to join our growing team in Toronto.

Role Overview:

We’re seeking a Customer Service Representative who is passionate about helping others. In this role, you will be the first point of contact for our customers, providing support, answering questions, scanning tickets, assisting with directions, and resolving issues efficiently and professionally.

Requirements:

1. Strong communication skills
2. Willingness to work as part of a team
3. Ability to stand for extended periods
4. Flexibility to work days, nights, and weekends
5. Customer service experience
6. A friendly smile!

About Us:

Sword Security is an international award-winning company providing security, crowd management, and risk management services to the entertainment and hospitality industry. We are a top supplier in event and hospitality security services. Our mission is to enable our clients to focus on their core business while our talented team delivers exceptional safety and security services. We prioritize our customers and their needs, and we invest in our employees to bring out their best, as they are our greatest asset.