Event Specialist - National Toronto

Well Hospitality Inc; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Well Hospitality Inc is seeking an Event Specialist to support its events department in Toronto. The role demands at least 3 years of relevant experience and involves a range of responsibilities from managing client inquiries to overseeing event execution. The ideal candidate will exhibit strong organizational skills and the ability to build relationships, contributing to a remarkable guest experience.

Benefits

Competitive annual salary

Duty meals

Extended health and insurance benefits

Food & beverage discounts and local specials

Qualifications

• At least 3 years of experience in a similar role with proven success.
• Experience in a supervisory or management role is preferred.

Responsibilities

• Provide administration and logistical support to the events department.
• Manage costs while ensuring client satisfaction.
• Assist in event planning and design.

Skills

Organization

Attention to detail

Problem-solving

Relationship building

Tools

Microsoft Office Suite

Job description

National Toronto has an opportunity available for an Event Specialist to support the growth of our organization. The successful candidate will provide administration and logistical support to the events department. A strong aptitude for learning, information retention, and a multi-dimensional skillset are key to success in this role.

WHO WE ARE

Welcome to The Well! We are bringing one of our most established venues to Toronto, offering a curated food and drink menu, ample seating, arcade games, and a vibrant bowling alley. It's the perfect place to meet new people and gather with friends. Our extensive food menu pairs well with a curated selection of craft beers from small North American brewers.

WHAT WE OFFER

• Competitive annual salary
• Duty meals
• Extended health and insurance benefits
• Food & beverage discounts and local specials

WHAT YOU'LL DO

• Learn and adhere to all procedures, standards, and training programs.
• Provide welcoming, friendly, and courteous service to guests, ensuring a remarkable experience.
• Manage costs without sacrificing value or client satisfaction.
• Handle initial inquiries, secure client contracts, and coordinate venue walk-throughs and site visits.
• Develop and maintain relationships with clients to increase revenue and secure repeat business.
• Oversee training, performance, and development of Event Assistant(s).
• Assist in event planning and design.
• Source external products or services to enhance event concepts.
• Collaborate with Business Development and Sales teams to ensure contractual obligations are met.
• Maintain accurate and updated information in Triple Seat.
• Ensure organizational goods and services meet client needs and communicate feedback to operations.
• Provide event quotes, and support client contract renewals.
• Support clients via email, phone, or onsite as needed.
• Organize client appreciation activities and maintain office workflow.
• Assist in sales and marketing activities, including event execution and reporting.
• Handle financial reporting and budgeting.
• Ensure compliance with Standard Operating Procedures, Health & Safety, and Risk Management strategies.
• Promote company values, mission, and culture.
• Exhibit leadership and teamwork across all organizational levels.
• Represent the company positively at various venues and events.
• Perform other administrative and management duties as required.

WHAT YOU HAVE

• At least 3 years of experience in a similar role with proven success.
• Preferably 1 or more years in a supervisory or management role.
• Excellent organization, attention to detail, and problem-solving skills.
• Proficiency in English writing and grammar.
• Ability to build positive relationships with staff, clients, and vendors.
• Discretion, integrity, and diplomatic judgment on confidential matters.
• Advanced skills in Microsoft Office Suite.