Event Services Server

Hyatt Regency; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hotel in the region is seeking an Events Services Server to join their Banquet team in Vancouver. This entry-level position involves setting up, serving, and clearing Banquet rooms while providing exceptional customer service in a fast-paced environment. Ideal candidates should have strong communication skills and a commitment to teamwork. The role offers competitive pay starting at $18.52 per hour, increasing with tenure.

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Previous customer service experience required.
• Food and beverage experience in events is an asset.

Responsibilities

• Set up, serve, and clear Banquet rooms.
• Maintain sanitary event service stations.
• Communicate effectively with guests and team members.

Skills

Customer service orientation

Effective communication

Teamwork

Multitasking

Education

Food Safe Level 1

Serving It Right certificates

Job description

Overview

Hyatt Regency Vancouver is seeking a talented, customer service oriented and dedicated Events Services Server to join our Banquet team.

Events Services Server is responsible for the entire set-up, serving and clearing of Banquet rooms, serving the guest and providing excellent customer service. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact. Other duties include general events preparation and maintaining a sanitary environment (Event service station setups, stock replenishment, equipment organization and cleaning).

Responsibilities

• Set up, serve, and clear Banquet rooms; provide excellent customer service.
• Maintain sanitary event service stations; stock replenishment; equipment organization and cleaning.
• Communicate effectively with guests and team members.
• Support flexible shifts, including weekends and holidays.

Qualifications

• Must have a true desire to satisfy the needs of others in a fast-paced environment.
• Previous customer service experience required.
• Previous food and beverage experience in events is an asset.
• Food Safe Level 1 and Serving It Right certificates.
• Able to work various shifts (AM, MID or PM) including weekends and holidays.
• Excellent teamwork and ability to work with a diverse group of individuals and guests.
• Ability to engage customers professionally, prioritize, and multitask.
• Refined verbal communication skills.

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

Compensation

Starting wage for this position is $18.52 per hour. After 6 months, wage is $21.60 per hour; after 1 year, wage is $24.69 per hour.

Visa Requirements: Must be legally eligible to work in Canada. The hotel cannot assist candidates in obtaining Canadian work authorization.