Event Planning Manager

Park Hyatt; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prestigious hotel chain is seeking an Event Planning Manager in Toronto to oversee event executions, ensuring client satisfaction and operational excellence. This role demands 2-3 years of experience in event planning, strong communication skills, and a commitment to service excellence. Benefits include complimentary meals during shifts and health benefits after joining.

Benefits

Complimentary meal during shift

Paid medical and personal days

Employer RRSP Matching Contributions

Hotel discounts

Tuition reimbursement

Qualifications

• Minimum 2-3 years in hotel event sales/event planning.
• Strong desire for service excellence in luxury market.
• Refined verbal and written communication skills required.

Responsibilities

• Plan events for corporate clients and social gatherings.
• Coordinate with internal departments for seamless execution.
• Conduct thorough site inspections ensuring client expectations.

Skills

Communication Skills

Event Planning

Customer Service

Education

2-3 years in hotel event sales/event planning

Tools

Event planning software

General computer knowledge

Job description

Join to apply for the Event Planning Manager role at Park Hyatt

Join to apply for the Event Planning Manager role at Park Hyatt

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Organization- Park Hyatt Toronto

Summary

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose : to care for people so they can be their best.

Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers sophisticated, approachable luxury with a distinct character that highlights our location in Yorkville.

Why should you work at the Park Hyatt Toronto?

• Complimentary meal during shift
• Paid medical days and paid personal days
• Employer RRSP Matching Contributions
• Complimentary hotel nights and discounts at Hyatt properties around the world
• Extended Health and Dental benefits for you and your dependents, 30 days after joining
• Tuition reimbursement program
• 2023, 2024 and 2025 Great Place to Work Certified

The Event Planning Manager's primary focus is on servicing Sales bookings, with a particular emphasis on the Social market. This position serves as the liaison between clients, event planners, and hotel Operational departments. Responsibilities include reviewing the Sales agreement, detailing all food and beverage, Room setup, and A / V needs, as well as managing room blocks with the reservation team, handling billing, and conducting final reviews. Event Planning Managers also serve as on-site contacts and support operational departments to ensure the high-level execution of all events.

Some of the responsibilities include :

Work closely with clients to understand what they want for the event

Plan events across key market segments to include corporate events, socials & weddings.

Aim to exceed all revenue and profitability objectives of the department.

Working closely and in conjunction with Clients & the Operations Team to ensure that all aspects of events are effectively coordinated and serve both the client's and hotel's needs.

Responsible for arranging and running client meetings, menu tasting sessions and planning appointments, as necessary.

Conduct thorough site inspections to assess booked space, ensuring it meets client expectations and is in line with hotel standards.

Ability to monitor Client budgets, balanced with a proactive approach to secure additional opportunities to build revenue from contracted levels

Coordinate with internal departments in the hotel to ensure seamless execution of events.

Maintain good relationships with various vendors involved in the event, as well as with venue owners

Meets and greets in-house meeting planners where appropriate to ensure total client service and improve MPSI Scores

Oversee event set-ups before the commencement of functions.

Conduct a pre- and post-event analysis to be able to plan appropriately and also to improve in different areas

To carry out any other reasonable duties and responsibilities as assigned by senior management

Qualifications

A minimum of 2-3 years of hotel event sales / event planning or comparable experience servicing Financial, Medical and Entertainment markets, Local Corporate, Sports Teams, Multi-Day Conferences and Social / Weddings.

Understanding of the luxury market, with a strong desire for service excellence and providing unique, engaging and impactful experiences

A genuine desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills, combined with polished presentation skills and a high level of creativity, innovation and problem-solving ability required.

High-level commitment to service & experience excellence, in conjunction with robust teamwork and leadership skills.

Must be proficient in general computer knowledge, including experience with floor plan and event planning software.

Candidates should be highly detail-oriented, organized and be able to handle a fast-paced environment, with the ability to be strategic, responsive and effective in managing change.

Strong food and beverage knowledge, with the ability to customize to accommodate client preferences and budget

All Candidates must have identification proving authorization to work in Canada. This Position does not offer sponsorship for Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Park Hyatt Toronto is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you are contacted for a job opportunity, please notify the Human Resources department if you require any accommodations.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Hospitality

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