Event Operations Supervisor

Nobu Hotel Portman Square; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A premier lifestyle hotel in London seeks an Event Operations Supervisor to oversee events and ensure guest satisfaction. You will manage the Events Operations Team, coordinate event details, and provide leadership and training. Ideal candidates have at least 2 years of supervisory experience in Banqueting or Events. The position offers competitive benefits and opportunities for growth.

Benefits

Refer a Friend Scheme

Discounted overnight stays

Discounted wellness treatments

Access to learning opportunities

Up to 33 holiday days

Qualifications

• Ideally, 2 years of supervisory experience within Banqueting/Meeting and Events.

Responsibilities

• Oversee all aspects of the assigned event or function.
• Coordinate with the event organiser to meet guest needs accurately.
• Provide support, training, and guidance to team members.

Skills

Supervisory experience

Communication skills

Leadership

Job description

THE ROLE

As an Event Operations Supervisor, you will support and supervise the Events Operations Team and assist with the coordination of all details of your assigned event. Your tasks will include, but are not limited to:

• Overseeing all aspects of your assigned event or function.
• Coordinating with the event organiser to meet guest needs accurately.
• Providing support, training, and guidance to team members and other managers.
• Assisting in conducting pre-shift and pre-function meetings.
• Ensuring standards are maintained, along with all policies and procedures related to F&B within Meetings and Events.
• Proactively suggesting improvements to ensure all events are successful.
• Continuously enhancing service by communicating with and assisting individuals to understand and anticipate guest needs, providing training, guidance, feedback, and coaching as needed.
• Being an ambassador for Nobu and demonstrating strong leadership that embodies our values and commitment to our teams.

REQUIRED EXPERIENCE

• Ideally, 2 years of supervisory experience within Banqueting/Meeting and Events.

BENEFITS OF JOINING OUR TEAM

• £1000 Refer a Friend Scheme
• Two hotel-wide social events annually, including an Employee Awards night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities for career progression within our hotel and the wider portfolio
• Access to a variety of innovative learning and project opportunities
• Support from Mental Health First Aiders within the team
• Exciting wellness and volunteering opportunities
• Up to 33 holiday days based on length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels seamlessly blend modern luxury with minimal Japanese tradition, creating a lifestyle hotel experience. Featuring cutting-edge design and stunning spaces, Nobu Hotels offers remarkable hospitality and unparalleled experiences. Founded by renowned Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, the Nobu Hotels concept combines exquisite cuisine, innovation, and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, along with a Nobu restaurant, ballroom, and meeting spaces, designed by London-based architecture and interior design firm David Collins Studio in collaboration with Make Architects.

We seek passionate individuals who embody our core values of Kokoro, Smile, Family, and Crafted. Share our passion, deliver quality results, and be courageous and creative in your role.