Event Operations Coordinator, Toronto

Encore; Toronto; Presencial; CAD 29 000 - 34 000; Tempo integral

Resumo da oferta

Encore in Toronto is seeking an Operations Coordinator to manage day-to-day operations, coordinate deliveries and pickups, and support technicians and sales staff both in the office and at events.

Ideal candidates have 5+ years in the audiovisual field, are bilingual (French/English), and hold a valid driver’s license. The role requires adaptability, strong communication, and hands-on problem solving.

Qualificações

• Five or more years in the audiovisual field.
• Bilingual in French and English.
• Valid driver’s license required.

Responsabilidades

• Short-term staff planning: Schedule staff for events, adapt plans to client needs and communicate changes to technicians.
• Coordinate logistics: Schedule deliveries/pick-ups, plan daily routes, maximize truck utilization and rent trucks when needed.
• Support for events: Answer calls from technicians, ensure clear communication, monitor operations progress, assist technical staff at events.

Conhecimentos

Audiovisual experience

Descrição da oferta de emprego

Position Overview

Operations Coordinators are responsible for managing the day-to-day operations. More specifically, they coordinate deliveries and pick-ups, plan short-term staffing and support technicians and sales staff both in the office and at events.

Key Job Responsibilities

Short-term staff planning

• Schedule staff for events confirmed at the last minute
• Modify planning based on client needs and communicate these changes to technicians
• Complete long-term planning based on operational needs

Coordinate logistics

• Schedule personnel for deliveries and pick-ups
• Plan delivery and pick-up schedules on a daily basis
• Ensure maximum utilization of our truck fleet
• Rent trucks, as needed

Support for events

• Answer calls from event technicians and help them find solutions to various problems
• Ensure that the chain of communication is always respected
• Be aware of the progress of operations
• Assist the technical staff during the preparation of events

Job Qualifications

• 5+ years experience in the audiovisual field
• Must be bilingual (French/English)
• Must have a driver's license

Competencies

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Instills Trust
• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Hourly Pay Range: $21.00 - $25.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Warehouse

Work is performed in a warehouse environment. Team members must adhere to appearance guidelines based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.