Event Facilitator

Science World; Vancouver; On-site; CAD 60,000 - 80,000; Part time

Job summary

An interactive science center in Vancouver seeks an enthusiastic Event Facilitator to support successful event execution. Responsibilities include coordinating setup, ensuring adherence to guidelines, and providing excellent customer service. Candidates should have experience in the event industry, strong communication skills, and the ability to work flexible hours, including evenings and weekends. A high school diploma is required, with a pay rate of $20.41/hour. This position is unionized and promotes diversity in applications.

Benefits

Voluntary RRSP/TFSA plans

Paid time off (sick and wellness days)

Qualifications

• Experience in the event and hospitality industry is preferred.
• Strong customer service and communication skills required.
• Must have a professional appearance and demeanor.
• Flexibility and adaptability in a dynamic environment are essential.
• Ability to perform some heavy lifting is needed.

Responsibilities

• Coordinate with the event lead to review setup requirements.
• Assist with event setup and teardown.
• Ensure clients and guests adhere to facility guidelines.
• Provide excellent customer service to guests and clients.
• Maintain security and safety during events.

Skills

Customer service

Communication

Flexibility

Audio-visual equipment knowledge

Education

High school diploma

Tools

Microsoft Office

Job description

Job Details

Description

Casual Employment

Position: Event Facilitator

Reports to: Director, Sales and Events

Science World is a mission-based, charitable organization dedicated to supporting STEAM (Science, Technology, Engineering, Art & Design, and Math) literacy across British Columbia. Our mission is to ignite wonder and empower dreams through science and nature, with the purpose of Science for All.

Our Science for All strategy involves revitalizing Science World through a significant capital plan to upgrade infrastructure, enhance visitor experiences, and develop new content aligned with themes such as Planet Regeneration, Human Health, and Inclusion. We aim to provide high-quality, informal STEAM learning opportunities accessible to all communities in British Columbia through onsite, online, and outreach programs, fostering curiosity and talent development.

Join our diverse team that values each individual's talents and strives to empower everyone to do what is right for our visitors, members, volunteers, and colleagues. We foster an environment focused on employee development and growth, guided by our core values: Curious, Playful, Inclusive, Relevant, and Collaborative.

Position Description

We seek enthusiastic and energetic team members interested in the events and hospitality industry. Under the supervision of the Event Coordinator, the Event Facilitator will be responsible for executing successful events.

Science World, a prominent Vancouver landmark located on False Creek, hosts a variety of events year-round. Our unique venue offers outdoor event spaces, interactive galleries, and theaters, making us a preferred location for weddings, rentals, and corporate events.

Responsibilities

• Coordinate with the event lead at the start of each shift to review setup requirements and ensure readiness for the rental client
• Assist with event setup and teardown, maintaining a clean, safe, and secure environment
• Ensure clients, guests, and vendors adhere to facility guidelines
• Respond appropriately to emergencies such as fires or other incidents
• Provide excellent customer service to all guests and clients
• Maintain security and safety during events
• Keep the Facility Rentals storage area organized and report needed repairs or replacements
• Respond promptly to emails, manage shift schedules, and complete timesheets accurately
• Operate in alignment with Science World's culture and values
• Perform any other duties necessary to support event operations

Qualifications

• Experience in the event and hospitality industry is preferred; a minimum high school diploma is required
• Strong customer service and communication skills; ability to engage with guests on various levels
• Professional appearance and demeanor
• Flexibility and adaptability in a dynamic environment
• Basic knowledge of audio-visual equipment is an asset
• Ability to take initiative, troubleshoot, and resolve issues promptly
• Proficiency in Microsoft Office programs
• Availability to work flexible hours, including evenings, weekends, holidays, late nights, and early mornings; minimum monthly availability required
• Ability to perform some heavy lifting

This position is unionized, represented by CUPE 1004, with a pay rate of $20.41/hour.

Upon successful completion of probation, employees are eligible for voluntary RRSP/TFSA plans and paid time off (sick and wellness days).

We encourage applicants from diverse backgrounds, including women and people of color, even if they do not meet every qualification, recognizing transferable skills.

Application Deadline: Tuesday, August 5, 2025

Please upload a cover letter and resume with your application.

• All offers are contingent upon satisfactory reference checks and criminal record clearance.

We thank all applicants; only those selected for interviews will be contacted.