Event & Engagement Systems Assistant (Casual)

University of Lethbridge; Lethbridge; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking university as an Event & Engagement Systems Assistant. In this casual role, you will support the Dhillon School of Business by optimizing event management and student engagement systems. Your creativity and problem-solving skills will be crucial in developing automated solutions that enhance workflows and improve student experiences. With the flexibility to work remotely, this position offers a unique opportunity to contribute to a vibrant academic community while gaining valuable experience in event management and automation. If you're passionate about innovation and collaboration, this role is perfect for you!

Qualifications

• Strong ability to quickly learn and use various software platforms.
• Familiarity with automation tools to streamline processes.
• Proficient in consolidating and analyzing data using Excel.

Responsibilities

• Develop and optimize automated event management systems.
• Consolidate data to create systems tracking student metrics.
• Streamline processes across various systems for efficiency.

Skills

Digital Literacy & Software Proficiency

Automation & Workflow Optimization

Business Process Analysis

Data Management & Analysis

Knowledge of relational databases

Event Management & Tools

Creativity & Innovation

Problem Solving

Collaboration & Teamwork

Project Management

Communication

Tools

Airtable

Microsoft Office Suite

Eventbrite

Google Calendar

Job description

Event & Engagement Systems Assistant (Casual)

Job Title Event & Engagement Systems Assistant (Casual)

About the University

It’s your time to shine!
Work where the world comes to create, discover and learn.
We are one of Canada’s top universities and leading research institutions. With more than 8,000 undergraduate and graduate students, two campuses (Lethbridge and Calgary), seven faculties and schools, and more than 2,500 employees, ULethbridge is Lethbridge’s second largest employer. Faculty and staff come together to contribute, each in their own way, to establishing ULethbridge as Canada’s destination university. In 2022, Lethbridge was recognized as one of Canada’s top small cities.

The Dhillon School of Business Student Professional Development Program invites qualified applicants to apply to the 35-hour a week, 12-week, casual Administrative Assistant, Event & Engagement Systems position. This position will support the Dhillon School of Business Student Professional Development program by working with the Manager of Community Partnerships and Student Engagement to understand, streamline and automate the various systems involved in event management and student engagement tracking. Working remotely from Calgary or elsewhere in Alberta may be possible. Co-op students registered with the University of Lethbridge must notify the Co-op program if they are the successful candidate.

Key Responsibilities:

• Develop an automated event management system or optimize current systems including reminders for critical tasks (such as venue and catering bookings), and automate event-related processes (sending invitations, pre-event reminders, QR code check-in, and collecting post-event feedback).
• Streamline and automate key processes across various systems, starting with the internal student management system (MyExperience). Explore system capabilities to identify optimizations and automation; recommend alternative tools (e.g., Airtable) to enhance efficiency, integrate systems and improve workflow.
• Consolidate data from multiple sources to create automated systems that track metrics, monitor student progress, generate gamified leaderboards, and reduce reliance on manual data entry. Ideal end goal is a gamified tracking and point system with automated weekly leaderboard updates, sending reminders for upcoming challenges, and notifying participants of earned badges or prizes to boost engagement.

Hourly: $21.44/hour

Dhillon School of Business

The Dhillon School of Business is AACSB accredited and values both teaching and research excellence. We maintain close ties with the community through our experiential programs. Students can concentrate their undergraduate studies in a wide range of certificates, diplomas, degree majors and combined degrees. There are approximately 50 full-time faculty and 1800 undergraduates located on our Lethbridge and Calgary campuses, as well as graduate programming in the areas of management practice, health services management, management research, and business analytics. Dhillon supports cross-disciplinary research and encourages faculty to work with students in thesis and course-based graduate programs. Active international exchange programs are in place for both students and faculty. Please visit our website at http://www.uleth.ca/dhillon for more information, including our strategic plan at https://www.ulethbridge.ca/dhillon/about-school .

Position Qualifications

• Digital Literacy & Software Proficiency: Strong ability to quickly learn and use a variety of software, with experience in platforms like Airtable, and Microsoft Office Suite (Outlook, Calendar, Teams, SharePoint, Office).
• Automation & Workflow Optimization: Familiarity with automation tools and the ability to streamline processes by integrating data from various sources ( CSV , databases) and automating systems.
• Business Process Analysis: Including organizing, interpreting, and leveraging data to improve workflows, optimize processes, and support informed decision-making. Data Management & Analysis: Proficient in consolidating and analyzing data using tools like Excel, with the ability to track metrics and monitor progress.
• Knowledge of relational databases: Including how to structure, query, and manage data efficiently to support automation and workflow optimization
• Event Management & Tools: Familiarity with event management platforms (e.g., Eventbrite, Google Calendar) and the ability to automate event-related tasks.
• Creativity & Innovation: Ability to think creatively and propose new processes for automating workflows, enhancing efficiency, and improving event experiences.
• Problem Solving: Strong analytical skills to identify challenges in workflows, propose solutions, and streamline processes for improved outcomes.
• Collaboration & Teamwork: Ability to work effectively with cross-functional teams to achieve the shared goal of optimizing workflows and automation.
• Problem Solving and Critical Thinking: Ability to analyze workflows, identify inefficiencies, and suggest actionable improvements to optimize processes and automation.
• Project Management: Basic knowledge of project management principles, including the ability to handle multiple tasks, track progress, and implement streamlined event processing using automation tools.
• Communication: Strong communication skills to receive and understand information from various systems, document workflows, and explain technical concepts to others in the team. Capable of conveying new ideas for improving processes and engaging in collaborative problem-solving.

Application Process
To apply for the position, please provide a cover letter and résumé and the names of three references who can speak to your technical qualifications and inter-personal skills.

Reviews will begin April 21, 2025 and will continue until the position is filled. The University reserves the right to not fill the position if the Search Committee is unable to identify a qualified candidate by May 31, 2025.

Starting Salary Range (at 1.0 FTE)

Starting Salary Range (at 1.0 FTE) Hiring Range indicated in Position Details

Full Salary Range (at 1.0 FTE)

Campus

Employment Group

Position Category

Open Date

Open Date 04/10/2025

Close Date

Open Until Filled Yes

Desired Start Date

Desired Start Date 05/01/2025

Position End Date (if temporary)

Position End Date (if temporary) 07/24/2025

Special Instructions to Applicants

Employment Equity

The University of Lethbridge invites applications from all qualified candidates; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given preference.

The University of Lethbridge is committed to providing an inclusive and barrier-free work environment, including through all aspects of the hiring process. If you require support during the hiring process, please contact Human Resources at [e-mail] so that accommodations can be put in place to support you. All private information received in relation to your request for support will be kept confidential, only information required to facilitate the accommodation will be shared with the selection committee.

Supplemental Questions

Required fields are indicated with an asterisk (*).