Event Coordinator - Inniskillin Wines

Arterra Wines Canada; Niagara-on-the-Lake; On-site; CAD 30,000 - 60,000; Full time

Job summary

Arterra Wines Canada is seeking a dedicated server at Inniskillin, known for exceptional service and experience management. The role entails handling customer interactions, managing events, and maintaining inventory while providing a delightful dining experience. Join us to grow in an exciting and dynamic environment.

Benefits

Competitive wages

Creative incentive programs

Full training and career opportunities

Flexible hours

Qualifications

• Minimum 2-3 years sales/customer service experience.
• Proficient in Microsoft Outlook, Word, and Excel.
• Sound knowledge of wines would be an asset.

Responsibilities

• Provide friendly, responsive service to create an exceptional dining experience.
• Oversee setup and execution of events while ensuring maximum customer service.
• Assist with billing and accounts receivables for events.

Skills

Customer service

Multi-tasking

Problem solving

Organizational skills

Communication

Math skills

Education

Post secondary Education

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Description:

At Inniskillin you are Confident, Gracious, and Cool. As Canada’s original estate winery, Inniskillin is for those who make the impossible, possible. We know that with great risk comes great reward. We live by the mantra “If you think it can’t be done, just watch us do it.” We work and play hard, but balance is important too. We celebrate the doers and the people who believe in themselves.

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.

Team members enjoy:

• Competitive wages (include language premiums)

• Creative incentive programs

• Full training and exciting long-term career opportunities

• Flexible hours

Duties & Responsibilities:

• Assisting in tour and private experience bookings using tripleseat and Microsoft Outlook

• Assisting in daily operations in both retail where required and event spaces to ensure maximum customer service balancing fiscal requirements

• Overseeing setup, execution, & closing of events

• Custom designed menus/maps & signage to work within the brand imaging

• Assist with the execution of monthly themed, daily executed public food and wine pairing to ensure profitability

• Assisting with billing & accounts receivables for internal & private events

• Responsible for all non-retail inventory working within par stock provided

• Act as manager-on-duty and oversee staff and operations

• Bank deposits, coin orders, tills

• Utilize organizational documents and support organizational systems to provide consistency in daily business operations. – I.e. floor plans, transfer sheets, etc.

• Any other duties assigned by estate managers

Qualifications:

• Post secondary Education
• Minimum 2-3 years sales/customer service experience
• Proficient skills in Microsoft Outlook, Word and Excel
• Proven ability to multi task
• Strong math skills
• Proven experience building business relationships
• Strong problem solving & organizational skills
• Effective oral and written communication skills
• Sound knowledge of wines would be an asset

Availability: 5 days per week throughout the summer; Saturdays, Sundays, National Holidays, and evenings all year round

Compensation: $20/hr plus gratuities

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.