Event Coordinator

Sonesta International Hotels; Toronto; On-site; CAD 32,000 - 36,000; Full time

Benefits offered by this job

Food and Beverage Discount

RRSP Match

Dental Benefits

Paid vacation

Job summary

Sonesta International Hotels in Toronto is seeking an Event Coordinator to support daily sales and marketing operations, coordinate corporate and social events from inquiry to post-event follow-up, and assist with proposals, site tours, and lead management.

You will collaborate with Revenue Management, Catering, Operations and hotel leadership, manage CRM records and event details, create client-facing communications, and help deliver engaging guest experiences while maintaining brand standards.

Qualifications

• Hospitality or hotel-related experience preferred.
• Strong communication, organizational, and interpersonal skills.
• Ability to multitask in a fast-paced hospitality environment.

Responsibilities

• Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
• Assist with group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting.
• Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and partnerships.

Skills

Hospitality experience

Sales coordination

Marketing support

Event coordination

CRM systems

Customer service

Tools

Microsoft Office

CRM systems

Social media platforms

Job description

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About

At Sonesta, our Sales & Marketing teams help bring the brand to life — building relationships, driving revenue, and creating excitement around our hotels, restaurants, meetings, and guest experiences. As the Event Coordinator you’ll support the day-to-day coordination of sales, marketing, events, and commercial activities that help keep the hotel connected, visible, and growing. A key component of this role is coordinating internal and external events from initial inquiry through execution and follow‑up. This includes corporate functions, social events, client appreciation events, networking opportunities, meetings, and special hotel activations, whether or not guestrooms are associated with the event. This role is perfect for someone who’s organized, creative, detail-oriented, and excited to grow their career in hospitality sales and marketing. You’ll support client communication, marketing initiatives, social content, reporting, events, sales coordination, and administrative operations across the commercial team. If you’re energetic, collaborative, and passionate about hospitality, branding, and relationship‑building — we’d love to meet you.

What You’ll Be Doing

• Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
• Assist with group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
• Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
• Coordinate internal and external events from initial inquiry through execution and post‑event follow‑up, including events with or without guestrooms.
• Manage event logistics, timelines, room and meeting space requirements, catering arrangements, audiovisual needs, vendor coordination, event details, and communication with relevant hotel departments.
• Work closely with clients and internal stakeholders to ensure event requirements are understood, communicated, and executed seamlessly.
• Assist with creating presentations, sales materials, marketing content, and client‑facing communications aligned with brand standards.
• Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
• Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
• Respond to client inquiries, coordinate follow‑up communication, and help support exceptional customer service throughout the sales process.
• Maintain organization of sales files, contracts, marketing assets, event calendars, and operational systems.
• Help foster a collaborative, energetic, and guest‑focused culture aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What Great Looks Like

• Previous hospitality, hotel, sales, marketing, event coordination, administrative, or customer service experience preferred.
• Strong communication, organizational, and interpersonal skills with a professional and positive attitude.
• Ability to multitask and manage multiple projects in a fast‑paced hospitality environment.
• Experience coordinating corporate, social, internal, or external events is an asset.
• Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred.
• Strong attention to detail with excellent administrative and coordination skills.
• Creative mindset with an interest in branding, marketing, hospitality trends, event planning, and guest engagement.
• Ability to work collaboratively across departments and support both operational and commercial teams.
• Strong written communication and presentation skills preferred.
• Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed.
• A passion for hospitality, relationship‑building, teamwork, event coordination, marketing, and creating exceptional guest experiences.

Anticipated Pay Range & Additional Job Information

$23.55 - $25.96/hr - Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. AI may be used but all recruiting decisions are done by a Human. This is not a a new position.

How We Reward You

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Salaried FTE Benefits

• Food and Beverage Discount
• RRSP Match
• Drycleaning
• Competitive Medical and dental benefits
• Competitive Extended health care coverage
• Various employee perks and benefits
• Tuition reimbursement
• Employee Assistance Program
• Competitive Short- and Long-term disability program
• Paid vacation
• Paid sick days
• Employee discounted hotel rate- for all Brands within the company

Unionized FTE Benefits

• Food and Beverage Discount
• RRSP Match
• Tool and shoe reimbursement
• Competitive Medical and dental benefits
• Competitive Extended health care coverage
• Various employee perks and benefits
• Tuition reimbursement
• Employee Assistance Program
• Competitive Short term disability
• program
• Paid vacation
• Paid sick days
• Employee discounted hotel rate- for all Brands within the company

Unionized PTE Benefits

• Food and Beverage Discount
• Employee discounted hotel rate
• Tool and shoe reimbursement
• Various employee perks and benefits
• Employee Assistance Program

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.