Event Audio Visual Technician - Winnipeg

Encore Canada; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading events services company in Winnipeg is seeking an Event Audio Visual Technician responsible for the setup and operation of small-scale audiovisual systems in a hospitality environment. The ideal candidate will have a strong customer service background and basic technical troubleshooting skills. This entry-level full-time role involves working in hotel/convention center environments and requires lifting up to 50 lbs.

Qualifications

• 1 year of customer service or hospitality experience preferred.
• 1 year of audiovisual experience or equivalent in an educational setting preferred.
• Achieve Technical Level 3 Certification within 180 days.
• Valid driver's license required for operating company vehicles.
• Must lift 50 lbs.

Responsibilities

• Setup and operate audiovisual equipment for events.
• Maintain strong customer relationships through effective communication.
• Monitor events and ensure customer satisfaction.
• Complete paperwork accurately and follow company processes.

Skills

Customer service

Technical troubleshooting

Communication

Attention to detail

Education

High School Diploma

Associate degree

Job description

Join to apply for the Event Audio Visual Technician - Winnipeg role at Encore Canada

2 days ago Be among the first 25 applicants

Position Overview

A Technician is responsible for the setup and operation of basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event Technology.

Key Job Responsibilities

Equipment Operation

• Ensures flawless event execution through accurate and timely setup, operation, and breakdown of audiovisual equipment as listed in the technical qualifications.

Customer Service

• Exceeds expectations of internal and external customers.
• Maintains positive relationships with clients through effective communication.
• Meets with guests onsite to ensure their needs are met and equipment functions properly.
• Monitors events and checks in on customers throughout the day.
• Fosters hotel or client relationships.

Technical Ability

• Understands technical aspects and demonstrates basic troubleshooting skills.
• Handles equipment challenges professionally and promptly.
• Follows all safety requirements and protocols.

Systems Knowledge

• Follows company processes, completes paperwork accurately.
• Uses equipment sheets for setup and strike, interacts with staff and vendors.
• Utilizes up-selling techniques to increase revenue.
• Works with clients on invoices.
• Completes order entries and manages equipment logistics.

Job Qualifications

• High School Diploma required; Associate degree preferred.
• Achieve Technical Level 3 Certification within 180 days.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audiovisual experience or equivalent in an educational setting preferred.
• Valid driver’s license required for operating company vehicles.
• Must lift 50 lbs.

Competencies

• Deliver World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Instills Trust
• Safety Conscious
• Drive Results
• Action Oriented
• See The Big Picture
• Tech Savvy
• Value People
• Communicates Effectively

For more on our competencies, visit the Encore Connect page on our SharePoint.

Work Environment

Hotel

Work in hotel/convention center environments, with exposure to outdoor temperatures, dust, heights, and irregular hours including weekends and holidays. Adhere to appearance guidelines.

Warehouse

Work in event venues and warehouses, with similar environmental exposures and irregular hours. Adhere to appearance guidelines.

This description is not exhaustive; duties may be revised as needed.

Additional Details

Seniority level: Entry level

Employment type: Full-time

Job function: Design, Art / Creative, and IT

Industry: Events Services

Referrals increase your chances of interviewing at Encore Canada by 2x.

Sign in to set job alerts for “Audio Visual Technician” roles.