Estimator - ACX Airdrie

AutoCanada; Airdrie; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Employee vehicle program

Professional development

Job summary

AutoCanada's ACX Airdrie dealership is seeking an Estimator to assess vehicle damage and prepare accurate repair cost estimates, collaborating with customers, insurers, and technicians.

Candidates should have at least 1 year in a collision centre estimator role, strong communication, and proficiency with MS Office; a valid driver's license and ability to drive a manual transmission are required.

Qualifications

• Serve as a primary contact with clients during repairs.
• Evaluate damage across structural, body, mechanical, electrical and interior areas.
• Write comprehensive repair estimates and supplements for OEM repairs.
• Inspect repairs to ensure quality and compliance with client, insurer and OEM standards.
• Communicate repair plans and timelines to clients clearly.
• Keep clients updated on costs and status of repairs.
• Follow corporate policies, procedures, and industry trends.
• Deliver exceptional customer service to clients.

Responsibilities

• Serve as touchpoint to clients throughout repair process.
• Examine and evaluate vehicle damage across domains (structural, body, mechanical, electrical, interior).
• Write comprehensive OEM repair estimates and supplements.
• Inspect vehicles during repair for quality and compliance.
• Set customer expectations and communicate repair plans and timelines.
• Update clients on completion times, costs, and status changes.
• Ensure adherence to policies and industry standards.
• Provide exceptional customer service.
• Champion a healthy and safe work environment.

Skills

Communication

Time management

Team player

Detail oriented

Client service

Tools

MS Office

SharePoint

Excel

PowerPoint

Job description

Join the ride!

Position: Estimator

Dealership: ACX Airdrie

Location: Airdrie, AB

Classification: Full-Time, Immediate Hire

Part of a bigger team.

ACX Airdrie is proud to be part of the AutoCanada Collision Centres’ network and a division of AutoCanada. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

As an Estimator, you will play a crucial role in assessing vehicle damage and providing accurate cost estimates for repairs. You will work closely with customers, insurance adjusters, and technicians to ensure that all repairs are completed efficiently and to the highest standards.

What drives your day-to-day?

• Serve as a point of contact to clients during the entire repair process
• Examine and evaluate the client’s vehicle to determine the extent of damage including structural, body, mechanical, electrical and interior damage
• Write comprehensive estimates and supplements for comprehensive OEM repairs
• Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards
• Set customer expectations of required processing procedures and communicate the repair plan
• Update and inform clients on completion times, costs and any possible changes regarding the status of the repair process
• Compliance with all corporate policies and procedures, proper repair procedures, legislative changes, and industry trends
• Provide exceptional customer service to our valued clients
• Demonstrate and champion a healthy and safe working environment

What Are The Must-haves…

• Minimum of 1 year experience in a Collision Centre Estimator role
• Ability to be professional and deliver exceptional service to clients
• Excellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers
• Strong organizational and time management skills
• Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
• A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments
• Detail oriented, self-motivated and resourceful
• Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
• Must possess a valid driver’s license and a safe driving history
• Must be able to drive a manual transmission

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.