Estimation Technician

Canstar Restorations; Calgary; Hybrid; CAD 50,000 - 75,000; Full time

Job summary

A leading restoration provider in Calgary is seeking an estimator to work closely with the Project Management team. The role involves ensuring insurer program compliance and preparing estimates based on project data. Ideal candidates are organized, possess strong analytical skills, and have experience in the property damage restoration and insurance industries. Competitive compensation, flexible working hours, and comprehensive benefits including health plans are offered.

Benefits

Competitive compensation

Monthly 'Bring-Your-Pooch-to-Work' days

Extended health and dental benefits

RRSP matching program

Flexible working hours

Career advancement opportunities

Industry-related tuition reimbursement

Qualifications

• Strong analytical and administrative background.
• Experience in a fast-paced, customer-focused environment.
• Thorough knowledge of insurer protocols.

Responsibilities

• Review, translate, and input Project Manager narratives into Xactimate.
• Prepare estimates for EME, ABA, CON, and REP.
• Coordinate with project teams and external stakeholders.

Skills

Analytical skills

Customer service skills

Knowledge of insurer protocols

Proficiency in Xactimate

Job description

Company Overview

Canstar has been serving BC’s lower mainland since 1985 and is a leading Western Canadian full-service restoration provider with 12 branches across British Columbia, 2 in Alberta, and 2 in Saskatchewan. We provide emergency response and rebuild/restoration services to residential, commercial, and industrial clients affected by water, fire, wind, weather, trauma, vehicle impacts, and other perils. Canstar also manages hazardous materials such as asbestos, mold, lead, and fuel.

We offer a comprehensive benefits program including extended health and dental, and vacation days. Our culture emphasizes taking care of our customers and team, fostering a fun, fast-paced, and challenging work environment.

Position Overview

This role involves working closely with the Project Management team to ensure insurer program compliance and prepare insurer-required estimate reports. The estimator will communicate with various stakeholders to ensure accuracy of photos and project data in Xactimate and gather additional information as needed. The ideal candidate is a strong communicator, highly organized, and experienced in property damage restoration and insurance industries. The role may also support other projects within the Canstar Group of Companies.

Duties and Responsibilities

• Review, translate, and input Project Manager narratives into Xactimate
• Review photos and extrapolate work done into Xactimate line items
• Utilize Docusketch for pre- and post-demo walkthroughs
• Review subtrade quotes and invoices for translation into Xactimate
• Prepare estimates for EME, ABA, CON, and REP
• Coordinate with project teams and external stakeholders to ensure insurer compliance
• Provide data on project margins
• Create repair estimates from emergency estimates
• Read and interpret HMA reports and moisture readings
• Update estimating progress with notes and dates
• Follow up for estimate reviews and escalate non-responses
• Prepare insurer-specific reports based on estimates
• Understand insurer protocols

Health and Safety

• Adhere to health and safety practices and procedures
• Maintain good housekeeping for safety and efficiency
• Wear required PPE on site

Who We Are Looking For

A personable, organized individual with a strong analytical and administrative background. Experience in a fast-paced environment focused on customer service is essential. Key attributes include:

• Thorough knowledge of insurer protocols
• Proficiency in setup, dimensions, and scopes
• Strong use of shortcut keys and knowledge of 50+ Xactimate categories
• Understanding of room properties, variables, and system corrections
• Knowledge of roofing and valuation tools
• Ability to create macros and retrieve data efficiently
• Excellent customer service skills

Working Conditions

• Report from any Canstar branch; travel may be required
• Monday to Friday, with flexible start/end times and occasional early mornings

Perks of Working for Canstar

• Competitive compensation
• Monthly 'Bring-Your-Pooch-to-Work' days
• Extended health and dental benefits for you and your family
• RRSP matching program
• Flexible working hours
• Career advancement opportunities
• Industry-related tuition reimbursement (50%-100%)