Estate Insurance Associate

BMO; Toronto; On-site; CAD 38,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

At BMO Financial Group, the Administrative Assistant supports Estate and Insurance Advisors (EIA) by performing a range of tasks and delivering service initiatives to meet client needs and drive sales growth. You will ensure compliance with regulatory requirements while coordinating with clients, advisors and business partners to maintain service levels.

The role emphasizes relationship building, data analysis, and effective communication as you help mitigate risk and contribute to the efficient

Qualifications

• Typically 3–5 years of relevant experience and post-secondary degree in related field of study.
• Life Insurance Licence.
• Advanced knowledge of investment processes and procedures.
• Advanced knowledge of administrative processes and procedures.
• Advanced knowledge of Life Insurance and Investment Products.
• Knowledge of Insurance and group products.
• Knowledge of Trust and Estate services.
• Knowledge of Financial/Retirement planning.
• Knowledge of compliance rules (proprietary and industry).
• Knowledge of Ageman.
• Specialized knowledge.

Responsibilities

• Ensures the book of business is continuously developing.
• Ensures client needs are met or exceeded by discussing services offered in detail, with a strong sense of appropriate product and service.
• Builds and maintains relationships with clients and business partners through client acquisition from both internal sources (referrals) and external sources (marketing initiatives).
• Provides exceptional client experience and service to ensure client needs are met or exceeded to enhance sales activities, referrals and client retention.
• Addresses customer services issues according to established parameters, escalating as required.
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Analyzes data and information to provide insights and recommendations.
• Identifies gaps, issues and best practices through monitoring of sales and service performance targets against plans.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications.
• Communicates with internal business/groups for execution of client request and issue resolution.
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Skills

Verbal & written communication

Organization skills

Collaboration & teamwork

Analytical thinking

Education

Post-secondary degree in related field

Life Insurance Licence

Job description

Performs a variety of administrative tasks and delivers service initiatives in support of Estate and Insurance Advisors (EIA). Provides services to EIA, their clients and business partners ensuring operational processes and compliance regulations are followed in order to contribute to the growth of insurance sales, mitigate risk, and support the efficient and effective operation of the business group.

Responsibilities

• Ensures the book of business is continuously developing.
• Ensures client needs are met or exceeded by discussing services offered in detail, with a strong sense of appropriate product and service.
• Builds and maintains relationships with clients and business partners through client acquisition from both internal sources (referrals) and external sources (marketing initiatives).
• Provides exceptional client experience and service to ensure client needs are met or exceeded to enhance sales activities, referrals and client retention.
• Addresses customer services issues according to established parameters, escalating as required.
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Analyzes data and information to provide insights and recommendations.
• Identifies gaps, issues and best practices through monitoring of sales and service performance targets against plans.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications.
• Communicates with internal business/groups for execution of client request and issue resolution.
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications

• Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study.
• Life Insurance Licence.
• Advanced knowledge of investment processes and procedures.
• Advanced knowledge of administrative processes and procedures.
• Advanced knowledge of Life Insurance and Investment Products.
• Knowledge of Insurance and group products.
• Knowledge of Trust and Estate services.
• Knowledge of Financial/Retirement planning.
• Knowledge of compliance rules (proprietary and industry).
• Knowledge of Ageman.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

This job posting is for a current vacancy.

Salary

$38,000.00 - $72,000.00

Pay Type

Salaried & Commission

The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

Benefits

BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

To find out more visit us at https://jobs.bmo.com/ca/en