ERP Trainer

CATALIS; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Job summary

CATALIS is seeking a passionate training professional to support municipal governments by providing training on ERP applications. The role requires expertise in finance and exceptional communication skills, allowing the candidate to enhance customer engagement and increase usability of their software tools. Join a dynamic team in a supportive environment with opportunities for professional growth.

Benefits

Competitive compensation

Full paid vacation

Comprehensive health & dental benefits

Professional development opportunities

Innovative workplace environment

Qualifications

• Experience in training or teaching is crucial.
• Curiosity to learn and adopt technology is necessary.
• Municipal experience is an asset.

Responsibilities

• Train clients on ERP application best practices.
• Increase product adoption through effective training programs.
• Collaborate with internal teams to improve finance knowledge.

Skills

Organizational skills

Customer service skills

Analytical skills

Problem-solving skills

Communication skills

Education

Experience in Municipal Accounting or Finance

Training Certification (preferred)

Tools

Microsoft Office

Job description

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible.

Join a dynamic team, focused on helping Municipal Governments “Connect and Simplify Municipal Information to help make data informed decisions.” We are a data and service company with the goal of being an Alberta based technology company recognized across Canada. We are a small team that has seen year-over-year growth and is well positioned to increase our breadth and depth within the niche rural and small urban market, and we are looking for top-talent team members who can help take us to the next level.

What we Offer

Catalis is a fast growing and award-winning technology company that serves small urban and rural municipal governments across Canada. We offer competitive compensation, full paid vacation, and comprehensive health & dental benefits. We focus a lot of energy on professional development as we want our employees to ride the wave and grow with our business. We strive to be an example of a successful high-growth technology company in Alberta, and our team members depend on each other to make it happen.

This opportunity is based at Catalis’ office in Old Strathcona (Edmonton, Alberta). Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active workplace enrichment committee, fitness challenges, an office dog, lounge areas, and more!

What you Will do

• Work directly with clients to train them on the best practices of our ERP applications.
• Increase product adoption and usability through effective training programs.
• Elevate our training offering through : in person, remote, and video / self serve training with the goal to help customers adopt our new tools.
• Be a subject matter expert on both finance and our software tool, as it relates to municipal processes.
• Support internal Catalis team where required to improve internal finance knowledge.
• Work closely with the Implementations and Support team, as well as supporting Development and Customer success initiatives.
• Work with the Implementation, Support, and Customer Success team to ensure we are creating “raving fans.”

What you Will Need to Succeed

• Previous Municipal Accounting or Finance experience is an asset.
• Previous formal Training an asset.
• Proven experience in training or teaching.
• Curiosity to learn new things, and adopting technology.
• Excellent organizational and time management skills.
• Exceptional communication and customer service skills.
• Proficiency in all Microsoft Office applications.
• The ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Municipal experience is an asset.

Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

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