ERP Specialist

Rubicon Organics™; Delta; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading cannabis business in Delta, B.C. is seeking an ERP Specialist. This role focuses on supporting Microsoft Dynamics 365 Business Central, troubleshooting, training users, and improving ERP processes. The ideal candidate will have strong ERP support experience and knowledge of cannabis manufacturing workflows, with opportunities for growth within the industry.

Benefits

Annual bonus

Monthly phone stipend

Dog-friendly offices

Qualifications

• 3+ years of experience supporting Microsoft Dynamics 365 Business Central.
• Strong understanding of core ERP processes – Accounting, Inventory, Manufacturing.
• Experience in an ERP support or administration role in a cannabis or inventory-intensive environment.

Responsibilities

• Provide support for 70-100 Business Central users across various departments.
• Troubleshoot and resolve ERP issues, focusing on root-cause analysis.
• Train end users on ERP functionality and data entry best practices.

Skills

Microsoft Dynamics 365 Business Central

Problem-solving

Communication

Documentation

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft Word

Visio

Isolocity

Freshworks

Job description

Rubicon Organics’ mission is to grow the best cannabis on Earth and for the Earth and today we are doing just that out of our state-of-the art greenhouse facility located in Delta, B.C. We are growing and expanding quickly while on our journey as Canada’s leading house of premium brands.

We are seeking an on-site ERP Specialist with strong experience in Microsoft Dynamics 365 Business Central and a solid understanding of the cannabis industry. This role will be responsible for day-to-day support, troubleshooting, configuration, and continuous improvement of our ERP system to meet the operational needs of a regulated cannabis business. The ideal candidate will bridge technical expertise with deep knowledge of cannabis manufacturing workflows.

Key Responsibilities:

• Provide support for 70-100 Business Central users across Supply Chain, Finance, Production, Cultivation departments.
• Troubleshoot and resolve ERP issues, including configuration errors, workflow bugs, and third-party integrations, with a focus on root-cause analysis and permanent fixes.
• Participate in Dynamics 365 ERP related projects, including system rollouts, new module implementations, and integrations with platforms such as SQL databases, Azure.
• Provide input for business process improvements aligned with ERP capabilities.
• Assist in maintaining the accuracy and integrity of structured data extracted from multiple ERP tables.
• Create data validation checkpoints and rules tailored to each department using the ERP.
• Share checkpoint frameworks and findings with the Information Systems Manager.
• Identify and flag data entry errors in real time and take corrective action to preserve data quality.
• Train end users on ERP functionality, data entry best practices, and validation workflows.
• Document processes, training materials, and recurring issue resolutions using Microsoft Word, Visio, Isolocity, and Freshworks to support ongoing system use and knowledge sharing.
  
  

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business, or related field.
• 3+ years of hands-on experience supporting Microsoft Dynamics 365 Business Central.
• Strong understanding of core ERP processes – Accounting, Inventory, Manufacturing, Purchasing, and Sales.
• Strong understanding of cannabis operations, seed-to-sale cycle.
• Experience in ERP support or administration in a manufacturing or inventory-intensive environment, preferably in cannabis or CPG.
• Experience with Business Central integration tools, APIs, and related ERP platforms such as Dynamics 365 Finance & Operations, Dynamics 365 Supply Chain Management, Acumatica, and Sage.
• Solid problem-solving skills with the ability to prioritize and manage multiple issues.
• Excellent communication and documentation skills.
• Ability to train and support non-technical users.
  
  

Preferred Qualifications:

• Experience working with Business Central Cloud, Agriware 365 Business Essentials, and similar Microsoft Dynamics 365 AppSource extensions.
• Experience working with Business Central Web Services and Reports.
• Knowledge of Business Central data migration tools and processes.
• Understanding of Azure, SQL Server, and Office 365 integration.
  
  

Why Join Us?

At Rubicon Organics, you’ll be part of a passionate and driven team committed to doing things the right way—for our people, our planet, and the legacy we’re building, one bud at a time.

This is a great opportunity to apply your expertise in a high-impact role where your work will be seen, valued, and felt across the organization. You’ll also have the chance to grow alongside a leading company in the Canadian cannabis industry.

We offer an annual bonus, a monthly phone stipend, dog friendly offices and the chance to be part of a business that’s as focused on learning and development as it is on results.

If that sounds like your kind of place, we’d love to hear from you.