ERP & Integration Analyst

Vancouver Community College; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A regional educational institution in Vancouver is looking for an ERP & Integration Analyst to enhance and manage data integrations with the ERP (Ellucian Banner). The ideal candidate should have a Bachelor’s degree in IT, coupled with 3 years of experience in ERP administration and strong skills in SQL and web development. This role offers opportunities to improve systems integration and support user operations within a collaborative team environment.

Qualifications

• 3 years of experience in Ellucian Banner administration or development.
• 2 years of container administration experience.
• Excellent verbal and written communication skills.

Responsibilities

• Administer and enhance Ellucian Banner integrations.
• Create and manage data flows between systems.
• Automate and orchestrate containerized applications.
• Conduct testing to ensure bug-free integrations.
• Provide user support and training for Banner users.

Skills

Proficiency in Banner technology

SQL queries

Web development

Analytical skills

Interpersonal skills

Customer service skills

Education

Bachelor’s degree in Information Technology

Job description

Position Information

Posting Number: 25AC0072

Position Title: ERP & Integration Analyst

Pclass #: S9867

Who We Are

We acknowledge that Vancouver Community College (VCC) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial.

For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.

At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.

We value lived experience and encourage applications from members of all groups experiencing barriers to equity. Come join the VCC community as we shape the future together.

Position Summary

This position is responsible for administering, developing, configuring, and enhancing the organization’s ERP (Ellucian Banner) integrations. The successful candidate will connect and streamline data flow between the ERP system and other business applications, ensuring seamless system operation, data integrity, and ecosystem cohesion through non-ERP integration and development tools. The role involves utilizing technology to improve systems administration, security, and data analytics.

Duties & Responsibilities

1. Create, configure, and manage Ellucian Banner integrations including Ethos SDK, solution APIs, Ellucian Experience, Data Connect, etc.
2. Create, update, and maintain Banner Ethos Data Models, Banner Business Processes, and other Banner Data models.
3. Develop and maintain workflows and system modifications across platforms or modules within the Ellucian Banner environment.
4. Develop, maintain, and manage the content of Ellucian Experience for web and mobile platforms.
5. Automate and orchestrate containerized applications, ensuring deployment, management, and scaling across environments, including creating, deploying, monitoring, and managing containers.
6. Conduct thorough testing to ensure smooth and bug-free integration and development processes.
7. Collaborate with departments to gather content requirements and ensure the intranet meets stakeholder needs.
8. Provide user support, troubleshoot issues, and conduct training for Ellucian Banner users.
9. Manage user permissions and ensure system security.
10. Monitor Banner environment performance and implement improvements as needed.
11. Perform other duties as required.

Qualifications

Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3 years of experience in Ellucian Banner administration or development and 2 years of container administration experience.
• OR an equivalent combination of training and/or experience.

Skills and Abilities

• Proficiency in Banner technology (e.g., Ethos), including diagnosing and resolving technical issues related to Banner functionality, data integrity, and system performance.
• Proficiency in SQL queries for data access and manipulation within Banner database.
• Experience with web development.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent interpersonal skills and ability to work independently and collaboratively.
• Ability to establish effective relationships across departments.
• Strong customer service, conflict resolution, tact, diplomacy, and confidentiality skills.
• Effective organization and time management skills, with the ability to prioritize multiple tasks.
• Excellent verbal and written communication skills.