ERP Business Analyst

Husky Injection Molding Systems Ltd.; Bolton; On-site; CAD 95,000 - 120,000; Full time

Job summary

Husky Technologies TM is seeking an ERP Business Systems Analyst to develop a deep functional and technical understanding of key business systems, especially Infor LN, and to design and implement digital solutions that drive efficiency and business value.

You will collaborate with stakeholders and IT teams to plan, design, and deliver improvements, as well as provide training, post-implementation support, and Tier 3 incident response. Fluency in English and a strong SDLC background are required.

Qualifications

• Bachelor's Degree or College Diploma in a technical discipline (Engineering or IT).
• 4+ years as a technical business analyst or application specialist.
• 4+ years process improvement, data, or technology projects.

Responsibilities

• Gather, analyze, and document business requirements with stakeholders.
• Analyze processes, refine and optimize workflows with stakeholders.
• Develop deep ERP knowledge and identify gaps in Infor LN.
• Create project documentation: BRDs, FSDs, use cases, test cases.
• Lead liaison between business and IT, align priorities and deliverables.
• Develop test plans, coordinate testing, and support UAT.
• Provide training and post-implementation support.
• Act as Tier 3 support for Infor LN incidents.

Skills

Infor LN expertise

Business analysis

SDLC knowledge

Agile experience

UAT & testing

Stakeholder communication

Training & knowledge transfer

Tier 3 support

Education

Bachelor's Degree in Engineering or IT

Tools

Infor LN

Infor Baan IV

Microsoft Dynamics AX 2012

ProAlpha ERP

Job description

AtHusky Technologies TM , our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.

Husky Technologies TM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.

Husky Technologies TM offers a wealth of opportunity for personal growth and development. Most importantly,Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.

Husky Technologies TM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join theHusky Technologies TM team!

The ERP Business Systems Analyst role is focused on developing a deep functional and technical understanding of key business systems and identifying the most effective ways to leverage them. In this role, you will collaborate with business stakeholders and technical teams to plan, design, and implement digital solutions that drive efficiency and business value through the use of new and existing technologies.

Key Responsibilities:

• Conduct meetings and workshops with stakeholders to gather, analyze, and document business requirements.
• Critically evaluate information from multiple sources, reconcile conflicting requirements, decompose high-level concepts into detailed requirements, and distinguish user requests from underlying business needs.
• Analyze existing business processes and collaborate with stakeholders to refine, optimize, and develop new processes where required.
• Develop deep functional and technical expertise in ERP systems (primarily Infor LN), related applications, and supporting business processes. Identify system gaps and recommend solutions to meet evolving business needs.
• Create and maintain project documentation, including business requirements, functional specifications, process flows, use cases, test cases, and other project artifacts throughout the project lifecycle.
• Serve as the primary liaison between business stakeholders and IT project teams, ensuring alignment of requirements, priorities, and deliverables.
• Develop test plans, coordinate testing activities, execute system validation, and support business users during User Acceptance Testing (UAT).
• Deliver training and knowledge transfer to end users and support teams on new processes, system enhancements, and project deliverables.
• Provide post-implementation support, troubleshooting, and subject matter expertise to ensure successful adoption of implemented solutions.
• Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.

Critical Capabilities:

• Excellent written and verbal communication skills.
  
• Strong team player with the ability to collaborate effectively across cross-functional teams with minimal supervision.
• Strong facilitation skills, including meeting planning and preparation, clear presentation of ideas, effective moderation of discussions, and the ability to drive alignment and consensus.
• Strong organizational skills with the ability to prioritize workloads, manage multiple tasks, and consistently meet deadlines.
• Proven hands-on experience supporting and administering Infor LN.
• Advanced troubleshooting, configuration, and application support skills with Infor LN.
• Experience with Infor Baan IV, Microsoft Dynamics AX 2012, or ProAlpha ERP systems is considered an asset.
• Advanced business process knowledge in one or more of the following areas: Finance, Discrete Manufacturing, Engineer-to-Order (ETO) Manufacturing, Supply Chain, Warehouse Management, and Service Management.
• Solid understanding of software development lifecycle (SDLC) methodologies and business analysis best practices.
• Experience working within Agile and project delivery methodologies.
• Fluency in English is required.
• Ability to translate complex business requirements into practical system solutions and recommendations.
• Strong analytical and problem-solving skills with a continuous improvement mindset.

Qualifications:

• Bachelor's Degree/College Diploma in a technical discipline (Engineering or IT related)
  
• 4+ years’ experience as a technical business analyst or application specialist preferred.
• 4+ years process improvement, data, or technology project experience would be a strong asset.
• 3+ years of experience working with Infor LN.
  

Pay Range: $95,000 - $120,000

Vacancy: Replacement

Husky Technologies TM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies TM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky Technologies TM conditions all offers of employment on satisfactory completion of background checks.

Husky Technologies TM is committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion ofany disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

No agency or telephone inquiries please.