Equipment Service Technician I

STERIS; Vancouver; On-site; CAD 86,341 - 105,528; Full time

Benefits offered by this job

3 weeks vacation and 12 added holidays

Company vehicle

Excellent healthcare, dental, and vision benefits

Retirement plan with company match

Job summary

STERIS is seeking an Equipment Service Technician in Vancouver, Canada, known for their hands-on work. This role requires mechanical expertise, flexibility with travel, and the ability to work independently.

You will perform preventive and corrective maintenance, ensuring top-notch service to clients, all while enhancing your career in a supportive environment with opportunities for advancement and a comprehensive benefits package.

Qualifications

• 4+ years of experience, including 2+ in a mechanical/technical role.
• Strong technical, organizational, problem-solving, and troubleshooting skills.
• Willingness to work in a hospital setting that may include exposure to emergency trauma.

Responsibilities

• Drive customer satisfaction through proactive communication.
• Perform preventive and corrective maintenance on STERIS product lines.
• Troubleshoot, repair, modify, and refurbish equipment as needed.
• Be a positive ambassador for STERIS at customer sites.

Skills

HVAC repair

Mechanics and maintenance

Refrigeration

Appliance repair

Diesel and automotive engine repair

Plumbing and electrical work

Pneumatic and hydraulic systems

Education

High school diploma or GED

College diploma or degree

Job description

Summary

Are you mechanically inclined with a knack for hands‑on work? Do you enjoy a flexible schedule and working independently? Do you thrive in a fast‑paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience? If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as an Equipment Service Technician.

Candidates With These Skills Often Excel In This Role

• HVAC repair
• Mechanics and maintenance
• Refrigeration
• Appliance repair
• Washer repair
• Industrial boilers and chillers
• Industrial equipment repair
• Diesel and automotive engine repair
• Aviation repair
• Plumbing and electrical work
• Steam, water, and condensate systems
• Pneumatic and hydraulic systems

What You’ll Do As An Equipment Service Technician

• Drive customer satisfaction through proactive communication and commitment to resolving customers’ issues.
• Perform preventive and corrective maintenance on STERIS product lines in a safe and efficient manner, including disassembly, replacement or repair of defective parts, rewiring, reassembly, troubleshooting, adjusting/calibrating, and certifying equipment with standard and specialized tools and test equipment.
• Troubleshoot, repair, modify, overhaul, or refurbish standard and special‑purpose equipment and system components.
• Ensure a positive customer experience by delivering timely preventive maintenance, service calls, warranty calls, field upgrade programs, and installations as required.
• Establish and maintain effective, communicative relationships with customers, managers, support functions, and the sales organization.
• Promote STERIS growth by identifying sales opportunities and recommending STERIS products/services to customers.
• Communicate promptly and efficiently with customers, providing informative status updates.
• Be a positive ambassador for STERIS at customer sites.

This position requires up to 50% travel.

Required

• High school diploma or GED (or equivalent) with 4+ years of experience, including 2+ in a mechanical/technical role.
• Valid provincial driver’s license with an acceptable record and maintenance of all required vaccines.
• Ability to travel to the USA for training.
• Flexible work hours, including times outside normal business hours, and willingness to travel as required (50%).
• Strong technical, organizational, problem‑solving, and troubleshooting skills.
• Excellent verbal and written communication skills.
• Experience navigating a computer and exposure to Microsoft Office programs.
• Comfortable working independently without supervision.
• Flexibility to manage multiple changing priorities.
• Willingness to work in a hospital setting that may include exposure to emergency trauma.

Preferred

• College diploma or degree.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well‑being, and financial future.

Here Is a Brief Overview Of What We Offer

• Market competitive pay
• 3 weeks vacation and 12 added holidays
• Excellent healthcare, dental, and vision benefits
• Company vehicle
• Company cell phone/laptop
• Tools, equipment, and uniforms provided
• Long/short term disability coverage
• Retirement plan with company match
• Excellent opportunities for advancement and a stable long‑term career

Pay rate for this opportunity is $67,500. This position is incentive plan eligible.

Equal Opportunity Statement

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. STERIS is committed to treating all people with dignity and independence and believes in integration and equal opportunity. Accommodations are available throughout the recruitment process, and applicants with a disability may request accommodations. We will work with all applicants to accommodate their individual accessibility needs.