EPL Volunteer Program Coordinator

City Of Edmonton; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

The City of Edmonton is seeking a passionate Volunteer Program Coordinator to enhance its volunteer program. This role involves managing volunteer recruitment, supporting development initiatives, and ensuring continuous improvement based on best practices. Candidates should possess strong project management and communication skills, with a background in volunteer management.

Qualifications

• Minimum of three years of progressive experience in volunteer management.
• Experience in public sector or non-profit fundraising preferred.

Responsibilities

• Manage the recruitment and coordination of volunteers.
• Review and implement volunteer recruitment and retention strategies.
• Collect data to assess the success of the Volunteer Program.

Skills

Project Management

Communication

Relationship-Building

Problem Solving

Organizational Skills

Education

Related degree

Certificate in Volunteer Management

Tools

Contact Management Databases

Job description

Job Description - EPL Volunteer Program Coordinator (52585)

Job Description

Job Number

Job Number

: 52585

Are you a consummate people-person with expertise in volunteer management? Are you a self-motivated, organized and clear-communicator? Do you want to engage more library lovers in supporting one of Edmonton’s favourite causes by coordinating EPL's Volunteer Program framework? If so, this is the place for you!

EPL continues to be one of the most used and loved services in Edmonton. We are a small team with big ideas, and our work directly impacts the ability to offer vital services to all Edmontonians for years to come. You can be part of connecting more Edmontonians with EPL’s cause!

EPL is looking for a passionate and innovative Volunteer Program Coordinator to grow and sustain its volunteer program. The Volunteer Program Coordinator manages the recruitment and coordination of volunteers, supports the development of Volunteer roles, and reviews the Volunteer Program for continuous enhancements. This professional will also be supporting other EPL initiatives as needed.

Primary responsibilities include:

• Determining EPL volunteer program needs in collaboration with EPL departments and teams.
• Reviewing, updating, and implementing the volunteer recruitment and retention strategy.
• Continuous improvement of program based on industry best practices.
• Reviewing, updating, and implementing both formal and informal recognition programs and practices for volunteers.
• Collecting data to assess the success of the Volunteer Program in meeting its objectives.
• Organizing and executing EPL's book sales.
• Supporting fund development initiatives such as donor stewardship events, acquisition events, and other administrative tasks.

Qualifications

Qualifications :

• Related degree with a minimum of three years of progressive experience in Volunteer management.
• Certificate in Volunteer Management is preferred.
• Experience utilizing contact management databases.
• Experience in effective goal setting, action plans and evaluation of successes and failures.
• Experience within a public sector or non-profit fundraising environment is preferred.

What do you need to bring to this position?

• Excellent project management, communication, presentation and relationship-building skills.
• A strong customer-centric approach demonstrated by the ability to anticipate, understand and respond to the needs and expectations of volunteers and donors.
• Superior problem solving and organizational skills, and the ability to deal with multiple deadlines and demands.
• Strong decision-making skills demonstrated by strategies that move the organization forward.
• Ability to research, analyze, organize and report results.
• Strong customer service orientation and the ability to work effectively with outside organizations.
• Able to effectively apply knowledge of volunteer program principles, best practices and administration.
• Demonstrated ability to work independently, set priorities, manage workloads and meet project deadlines.
• Demonstrated ability to lead and facilitate change.

Note:

• Satisfactory background screening is required for this position, which includes a Criminal Record Check/Police Information Check.
• Subject to variable hours of work and scheduling may vary based on operational needs.

Who we are:
The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple: We share. We share stories, ideas and experiences. We share with our customers, our communities, and ourselves. We are Edmonton's largest lender of all manner of information and entertainment.

Hours of Work: 28 hours per week.

Pay Band: $41.44 - $51.80 per hour*
*Approximately $75,720 - $94,649 per annum based on a 35 hour work week.

Candidates with lesser qualifications may be considered at a lower classification and salary level.

Posting Date

Closing Date

Number of Openings (up to)

Number of Openings (up to)

: 1 - Permanent Part-time

Union : Out of Scope

Department

Department

: Public Services Department (Edmonton Public Library)

Work Location(s)

Work Location(s)

: Public Services Department, Stanley A. Milner Library , 2nd Floor, 7 Sir Winston Churchill Square Edmonton T5J 2V4