EPL Facilities Services Coordinator – Facilities Services Division

City Of Edmonton; Edmonton; On-site; CAD 64,000 - 83,000; Full time

Job summary

Join a dynamic team as a Facilities Services Coordinator in a vibrant city! This role is perfect for someone with exceptional organizational and customer relations skills, who is passionate about facilities maintenance operations. You will be at the forefront of coordinating work order activities, managing maintenance repairs, and supporting sustainability initiatives. With a focus on customer service, you will ensure that all facilities meet high standards while developing effective relationships with stakeholders. If you thrive in a collaborative environment and want to make a difference in your community, this position offers an exciting opportunity to contribute to the city's facilities management efforts.

Benefits

Mileage reimbursement

Satisfactory background screening

Access to a vehicle required

Qualifications

• Minimum 3 years of experience in facilities management or maintenance coordination.
• Experience in providing guidance and support to staff.

Responsibilities

• Coordinate facilities work order-related activities with staff and contractors.
• Develop and implement preventative maintenance programs.

Skills

Organizational Skills

Customer Relations Skills

Problem Solving

Analytical Skills

Communication Skills

Education

Diploma in Operations Management

Business Administration

Engineering Technology

Tools

Computerized Maintenance Management System (CMMS)

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

SharePoint

Job description

Job Description - EPL Facilities Services Coordinator – Facilities Services Division (51488)

Job Number

: 51488

Do you have exceptional organizational and customer relations skills with a strong background in facilities maintenance operations and projects? Come join EPL’s Facilities Services Division team where you will coordinate all facilities work order-related activities with EPL sites with staff and third-party contractors; investigate and coordinate major maintenance repairs and rehabilitation work; review, develop and implement preventative maintenance programs; and support sustainability programs. The Facilities Service Coordinator is also responsible for administering EPL's computerized maintenance management system.

This position performs a wide variety of tasks related to the maintenance and operation of EPL facilities, reviewing completed maintenance and custodial inspections to develop work plans and confirm contractual obligations are being met while demonstrating excellent customer service with both internal and external customers. This position will also be responsible for supporting the Manager in developing, updating and communicating Facilities Services' processes and procedures.

Qualifications

• Diploma in Operations (Facilities) Management, Business Administration, Engineering Technology or another related field.
• A minimum of three (3) years’ experience in facilities management, building operations or maintenance coordination including conducting facility inspections and performing basic maintenance tasks.
• Experience in providing guidance, coaching, and support to staff to achieve shared goals.
• Experience administering and utilizing a computerized maintenance management system (CMMS).
• Experience using Microsoft Word, Excel, PowerPoint, Outlook, Teams and SharePoint.
• Experience in developing and implementing procedures and guidelines.
• Facilities Management and/or Building Systems Maintenance Certificate is an asset.
• Project Management Professional (PMP) Certification is an asset.
• Experience in reviewing contracts with vendors and service providers, including developing scopes of work, participating in RFx processes, and evaluating bids based on cost, quality, and service levels is an asset.
• Experience in supporting, developing, and implementing preventative maintenance programs, and in preparing and monitoring budgets related to facility maintenance and operations is an asset.
• Experience working for a municipal or government body in facilities management is an asset.

What do you need to bring to this position?

• Ability to build and maintain effective working relationships with internal and external stakeholders.
• Strong communication skills (verbal and written), problem solving and analytical skills.
• Effective organizational, time management and prioritization skills with a strong attention to detail.
• Excellent customer service orientation.

Special Requirements/Notes:

• Satisfactory background screening is required for this position, which includes a Criminal Record Check/Police Information Check.
• Access to a vehicle and a valid Alberta Class 5 operator’s license and private vehicle insurance coverage are required.
• Mileage for travel between work locations during working hours will be reimbursed as per EPL’s established per kilometer rate.

Who we are:

The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple: We share. We share stories, ideas and experiences. We share with our customers, our communities, and ourselves. We are Edmonton's largest lender of all manner of information and entertainment.

Pay Band:

$35.43 to $45.23 per hour*
*Approximately $64,745 to $82,651 per annum based on a 35 hour work week.
Shift differential may apply in accordance with the terms and conditions of the CSU 52 Collective Agreement.

Classification Title

: Operations 5

Posting Date

: Jan 29, 2025

Closing Date

: Feb 23, 2025, 11:59:00 PM (MST)

Number of Openings (up to)

: 1 - Permanent Full-time

Union

: CSU 52

Department

: Edmonton Public Library

Work Location(s)

: Stanley Milner Library, 5th Floor, 7 Sir Winston Churchill Square Edmonton T5J 2V4