EORM Senior Specialist: Risk Strategy and Operations

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Chuck established our Company over 40 years ago with the intent of championing Main Street over Wall Street—to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible, and understandable for all. We believe, when done right, investing liberates people to create their own destiny.

As we enter our fifth decade, we are looking for talented and driven people who believe they can help themselves and our clients to create a better future. We hire optimistic, results-oriented, curious, innovative, and adaptable people who have the desire to help our clients and one another succeed.

The Enterprise and Operational Risk Management (EORM) department’s mission is to enable Schwab’s businesses to help our client’s Own Their Tomorrow through excellence in risk management. Our strategic vision is to implement and maintain an EORM model that sets the highest standards, challenges the status quo, and keeps business partner and client needs at the center of our work, while remaining responsive to the regulatory landscape and broader industry trends, thereby ensuring Schwab maintains its competitive advantage.

EORM Strategy and Operations team drives strategy, change, structure and discipline to EORM’s operational activities, with a focus on driving scale and simplicity across the EORM organization.

The EORM Senior (Sr.) Specialist will report to Director, EORM Strategy and Operations. As part of the EORM Strategy and Operations Team, the Sr. Specialist is a utility entry role that will engage with stakeholders across Corporate Risk Management, EORM, and with business partners to support execution of various activities. This role provides essential support for execution of strategy, operations, training, change management, project management, and communications activities with Company-wide, CRM, EORM, and Enterprise Strategy & Governance impacts. This position plays a key role in adherence monitoring, updating our CRM Learning Standard, training completion monitoring and escalation, as well as planning and running Training Advisory Council calls. Additional support for the execution of strategic initiatives and assurance activities (i.e., testing, audits, and regulatory exams) will create meaningful impact towards our goal of excellence in risk management.

EORM Strategy & Operations team is people centric at its core. The team thrives on collaboration, leads with a service mindset, and lives its team values of belonging, respect, accountability, and trust. This is a visible role that will engage with key stakeholders throughout Enterprise and Operational Risk Management and across the three lines of defense. The EORM Sr. Specialist Strategy and Operations is an Individual Contributor role.

What You’re Good At

The Senior Specialist will possess a focused, consistent, and strategic approach to risk management, engaging appropriate stakeholders and using strong partnerships to drive the most effective results possible. This position will also work closely with policy and standard owners in navigating the Change Initiative Operating Model and ensuring implementation plans are detailed and timed appropriately given other projects and initiatives. The role requires coordination and collaboration to work with multiple areas of Schwab to seamlessly affect change to our business partners. You should have experience in developing and executing implementation plans, managing multiple projects, helping to drive change management, and be a strong and effective communicator.

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.

Required Qualifications:

• Minimum of 3 years of work experience in communications, project management, and preferably in a financial services and/or risk management environment
• Advanced PowerPoint, Excel, Microsoft Suite, and SharePoint skills, with openness to AI emerging office technologies
• Excellent written and verbal communication skills
• Ability to independently craft communications, key messaging and PowerPoint presentations for a wide range of audiences up to and including executive management
• Flexible, adaptable with demonstrated success in personally navigating change and modeling optimism in the face of uncertainty
• Ability to build and execute project and communications plans in a fast-paced, high-performance environment
• Exceptional relationship building and partnership skills
• Strong organizational skills required to prioritize multiple projects and responsibilities
• Process-oriented mindset and approach
• Ability to understand and execute complex procedures
• Naturally curious with a knack for asking the right questions at the right time to promote dialogue and understanding
• Commitment to continuous learning with a focus on financial services and risk management
• Ability to give and receive feedback effectively to expand personal and team knowledge and skills