Environmental Service Manager, Bilingual

COMPASS GROUP CANADA; Ottawa; On-site; CAD 60,000 - 63,000; Full time

Job summary

Compass Group Canada in Ottawa is seeking an Environmental Services Manager to lead housekeeping and laundry operations, drive continuous quality improvement, manage safety programs, and coordinate with clients and vendors.

The role requires at least three years of management experience in healthcare or facilities, strong English/French communication, and proficient Windows skills. Post-secondary education is an asset, and you will participate in budgeting and staff development.

Qualifications

• Post-secondary education an asset.
• Three years of management experience in healthcare, facilities, environmental services or related.
• Experience managing unionized teams.
• Excellent communication skills in French and English, both verbal and written.
• Proficient computer skills, specifically with Windows.

Responsibilities

• Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
• Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
• Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
• Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
• Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH&S committee, H&S training and audits.
• Interact with suppliers and vendors as it relates to housekeeping and laundry services.
• Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
• Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.

Skills

Management experience

Communication

French & English

Tools

Windows

Job description

The salary range for this position is $60,000 to $63,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role.Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Now, if you were to come on board as an Environmental Services Manager, we’d ask you to do the following for us:

• Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff.
• Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client.
• Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed.
• Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement.
• Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits.
• Active participation in the Health and Safety Committee for the facility.
• Attend client meetings as applicable to the areas in housekeeping and laundry.
• Ensure allstaff is appropriately trained in and follow infection control programs.
• Interact with suppliers and vendors as it relates to housekeeping and laundry services.
• Recruit, hire, performance manage and discipline all housekeeping and laundry staff.
• Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments.
• Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc.
• Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff.
• Recommend equipment and supplies needed for housekeeping and laundry operations.
• Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter).
• Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services.
• Participate in the completion of the Balanced Scorecard for the unit.
• Meet and check-in with the client on a regular basis and attend meetings as requested.
• Take the lead and coordinate schedules for environmental special projects.

Think you have what it takes to be anEnvironmental Services Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Post-secondary education an asset.
• Three years of management experience in healthcare, facilities, environmental services or related.
• Experience managing unionized teams
• Excellent communication skills in French and English, both verbal and written.
• Proficient computer skills, specifically with Windows.