Environmental Operations Partner (Housekeeping & Laundry Services) Retireme

Sienna Senior Living; Markham; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading company in senior living as an Environmental Services leader in Ontario. In this role, you will oversee housekeeping and laundry operations, ensuring compliance with health guidelines while fostering operational consistency and quality. You will be supported by a dynamic team dedicated to enhancing residents' experiences while maintaining safety and excellence.

Benefits

Competitive compensation and vacation package

Health & Dental benefits program

RRSP with employer match

Employee Share Purchase Plan with company match

Continuous learning and growth opportunities

Qualifications

• 5+ years of environmental services experience in senior living or hospitality.
• Strong knowledge of Retirement Homes Act and IPAC principles.
• Ability to travel across Ontario (approx. 4 days/week).

Responsibilities

• Oversee housekeeping and laundry operations across Ontario Retirement Communities.
• Standardize and monitor SOPs, checklists, and service quality.
• Lead compliance with legislation and internal standards.

Skills

Environmental services management

Training and mentoring

Communication

Organizational skills

Knowledge of public health standards

Education

Certificate in Environmental Services Management

CHHA/PHH certification

Tools

Microsoft Office

Job description

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

What Sienna Offers: We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• Competitive compensation and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

Regional Partner Level Position – this role requires the successful candidate to have access to a reliable vehicle and valid G license as travel to our Retirement sites will be required (**Travel Mileage Reimbursement Applies**)

What You’ll be Doing
We’re looking for an experienced Environmental Services leader, reporting to Vice President, Resident Experience, to support and oversee housekeeping and laundry operations across our Ontario Retirement Communities. This role ensures services meet the standards set out in the Retirement Homes Act, 2010, Ontario Regulation 166/11, and public health guidelines, while promoting operational consistency, quality, and safety.

Key Responsibilities:

• Support compliance with all applicable legislation, regulations, and internal standards for environmental services.
• Identify and mitigate risk related to cleaning, laundry, pest control, and infection prevention.
• Lead the onboarding, education, and performance coaching of Environmental Services Managers.
• Standardize and monitor SOPs, checklists, and service quality across communities.
• Oversee procurement and inventory control for housekeeping/laundry supplies and equipment.
• Collaborate with site leaders to review budgets and financial performance.
• Conduct bi-annual audits and develop action plans for service improvement.
• Partner with Clinical Services on IPAC implementation specific to environmental operations.
• Drive continuous improvement through training, communication, and best practice sharing.

Experience and Education Required:

• 5+ years of environmental services experience in senior living or hospitality; retirement sector preferred.
• Certificate in Environmental Services Management or equivalent; CHHA/PHH certification an asset.
• Strong knowledge of Retirement Homes Act, IPAC principles, and public health standards.
• Skilled in training, mentoring, and leading multi-site teams.
• Proficient in Microsoft Office; excellent communication and organizational skills.
• Ability to travel across Ontario (approx. 4 days/week)

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.