Entry Level Sales & Customer Service Manager

Blue Eyed Solutions; San Juan de Terranova; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in the telecom industry is seeking an Entry Level Sales & Customer Service Manager to enhance their dynamic team. The successful candidate will be responsible for performing sales functions and customer support activities essential for maintaining strong customer relationships. This role offers a great opportunity for driven individuals to grow within a supportive environment, contributing to the ongoing success of the company.

Qualifications

• High School or equivalent required.
• Multiple Language skill a plus.

Responsibilities

• Perform sales functions for existing combined customers and prospects.
• Provide annual review of existing products and needs analysis.
• Follow up with external customers and prospects.

Skills

Communication

Interpersonal Skills

Problem-Solving

Business Sense

Listening Skills

Multitasking

Engaging Conversation Skills

Education

High School or equivalent

Job description

Our company is seeking an Entry Level Sales & Customer Service Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the telecom industry. Come join our team of hard-working, talented professionals!

JOB SUMMARY:

• Perform sales functions for existing combined customers as well as prospects. The agent may need to review the benefits of a customer’s existing coverage and to answer any service and claims questions customers may have.
• Perform sales function and product needs analysis for the marketing campaign.
• Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence.
• Follow up with external customers and prospects within a given area to validate contact and perform sales function if needed.
• Provide information, and or problem-solving techniques for customers' existing products.

SKILLS/EXPERIENCE:

• Good communication and interpersonal skills
• Ability to multitask, talking with customers
• Effective listening skills
• Problem-solving
• Business sense
• Professional demeanor
• Outgoing and engaging conversation skills
• High School or equivalent required
• Multiple Language skill a plus

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