Entry Level Maintenance Helper - Hampton Inn & Suites

New Castle Hotels & Resorts; Dartmouth; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel chain is seeking a Maintenance Helper. This role involves routine maintenance, guest interaction, and supporting safety protocols to ensure a comfortable environment. Trade school experience is preferred, along with a strong customer service background and good communication skills. You will work in varied conditions, contributing to the hotel's inviting atmosphere.

Benefits

Access to Go Hilton discounted booking site

Qualifications

• Previous experience in customer service and hotels is preferred.
• Comfortable using various tools and equipment.
• Basic understanding of English required; fluency needed for van driving.

Responsibilities

• Assist with routine property maintenance tasks like painting and grouting.
• Respond to emergencies and issues during your shift.
• Collaborate with coworkers and assist other departments as needed.

Skills

Communication

Customer Service

Basic Tool Use

Education

Trade school or related college coursework

Job description

As the Maintenance Helper, you will perform or assist with routine maintenance and repair duties for the property, including items such as painting and grounds maintenance. You will support the Chief Engineer and staff with various projects to ensure our hotel remains inviting and well-maintained. Additionally, since you enjoy working with people, you will interact with guests and coworkers, responding to their needs to provide a safe and comfortable environment. The role may also include responsibilities as a Van Driver (see Van Driver Job Description).

Responsibilities include:

1. Be a Go-To Person: Assist with routine property maintenance and repair, such as painting, grouting, hanging curtain rods, moving furniture, and basic equipment repairs. Support the mission of creating a safe, secure, and comfortable guest environment.
2. Be Ready to Help: Respond swiftly and effectively to emergencies or issues that arise during your shift.
3. Be a Team Player: Assist other departments as needed and collaborate with coworkers.
4. Be a Safety & Security Agent: Follow hotel safety and security policies, anticipate problems, and notify management when necessary.

Requirements

This role requires limited practical experience; trade school or related college coursework is preferred, along with previous experience in customer service and hotels. You should be comfortable using various tools and equipment. Good communication skills and a basic understanding of English are essential; if you will be driving the van, fluency in English is required. Physical requirements include the ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly. You must be able to stand for long periods, walk long distances, bend, stretch, twist, and reach. Work conditions may vary in temperature and noise levels, both indoors and outdoors, including on roofs. You may be exposed to chemicals, fumes, odors, dust, and mites.

Additional Job Details:

• Access to the Go Hilton discounted booking site for travel.