Entry-Level IT Support

Bunzl Ireland; Swords; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player is looking for a motivated Entry-Level IT Support professional to join their dynamic team. This role offers a fantastic opportunity for recent graduates to gain hands-on experience in a supportive environment. You will be responsible for network administration, user management, and providing day-to-day IT support. The company values proactive individuals who are eager to learn and adapt in a fast-paced setting. With a comprehensive benefits package that includes a pension scheme, healthcare cash plan, and generous leave policies, this position is ideal for someone looking to make a meaningful impact in their early career.

Benefits

Company Pension Scheme

Discounted Healthcare Cash Plan

Share Save Plan

Long Service Awards

Enhanced Maternity/Paternity Leave

Employee Assistance Program

Life Assurance

Paid Volunteering Day

Extra Holidays Option

Cycle to Work Scheme

Qualifications

• Recent graduates or early-career professionals are encouraged to apply.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Provide day-to-day user support, resolving IT issues quickly.
• Manage software version control and maintain systems.

Skills

Network Administration

User Management

Office 365 Administration

Troubleshooting

Problem-Solving

Communication

Education

Third-Level Qualification in IT

Tools

Access Control Systems

Managed Print Systems

WMS

Job description

Overview

Bunzl Ireland is seeking a motivated and enthusiastic Entry-Level IT Support professional to join our IT team in Dublin. This is an excellent opportunity for a recent graduate or early-career professional looking to gain hands-on experience and make a meaningful impact in a dynamic and supportive environment.

Key Responsibilities

• Network Administration
• User management: profile creation, account setup, permissions, and password resets
• Office 365 administration and troubleshooting email issues
• Software installation and removal on user PCs
• User Support
• Set up and onboard new users, including IT induction
• Provide day-to-day user support, resolving IT issues quickly and efficiently
• Hardware & Software
• Act as a local point of contact with Bunzl Group IT and third-party suppliers
• Log and escalate network performance issues, providing updates to users
• Diagnose and resolve hardware/software issues or escalate as necessary
• Maintain and administer systems such as Access Control, Managed Print, WMS, and more
• Manage software version control in line with group IT policies
• Telecoms (Mobile & Fixed)
• Configure devices and provide local support to users
• Act as first point of contact for mobile and fixed telecom issues
• Actively manage and reduce print consumables usage
• Productivity & Training
• Work with staff across departments to identify workflow improvements through IT solutions

Qualifications & Experience

• A third-level qualification in IT or a related field
• Strong communication and problem-solving skills
• A proactive and customer-focused mindset
• Willingness to learn and adapt in a fast-paced environment

Hours of Work

Monday to Friday, with some flexibility required

Benefits/Reward

We provide competitive pay rates and a comprehensive benefits package that includes a Company Pension Scheme, discounted Healthcare Cash Plan, Share Save Plan, Long Service Awards, enhanced Maternity/Paternity leave, an Employee Assistance Program, Life Assurance, one paid Volunteering Day per year, and 20 days of annual leave which increase to 25 days with service. Additionally, we offer the option to buy extra holidays, a Cycle to Work Scheme, and various employee discouunts.

Equal Opportunity Statement

We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process, please let us know.