Enterprise Technology, Corporate Technology, Application Administrator

ABOUT ONEX:

Onex is an investor and asset manager that invests capital on behalf of Onex shareholders and clients across the globe. Formed in 1984, we have a long track record of creating value for our clients and shareholders. Onex’ two primary businesses are Private Equity and Credit. In Private Equity, we raise funds from third-party investors, or limited partners, and invest them, along with Onex’ own investing capital, through the funds of our private equity platforms, Onex Partners and ONCAP. Similarly, in Credit, we raise and invest capital across several private credit, public credit and public equity strategies. Our investors include a broad range of global clients, including public and private pension plans, sovereign wealth funds, insurance companies, family offices and high net-worth individuals. In total, Onex has $51.1 billion in assets under management, of which $8.3 billion is Onex’ own investing capital. With offices in Toronto, New York, New Jersey and London, Onex and its experienced management teams are collectively the largest investors across Onex’ platforms. We generate value for our shareholders through two segments: Investing and Asset Management.

THE OPPORTUNITY:

We are seeking a highly driven and detail-oriented individual to join our Enterprise Technology group as an Application Administrator on the Corporate Technology team, based in Toronto. Reporting to the Manager, Corporate Technology, this role will provide support for our finance applications and Corporate Finance team. The successful candidate will be an experienced administrator with 5+ years experience in supporting technology for finance applications.

WHAT YOU WILL DO:

• Analyze incidents and provide level 1 and level 2 support to the users. Where incidents are complex, liaise with the senior team member or vendor support to identify issue resolution and document the root cause and actions taken.
• Be fully responsible for problem management activities such as issue resolution and root cause analysis.
• Provide day-to-day application administration support to various stakeholder groups while collecting necessary approvals and audit artifacts.
• Adhere to change management process, including system updates, maintenance and software deployment, while ensuring adherence to audit and compliance requirements.
• Follow Quality Assurance guidelines, ensuring all sign-off criteria are met at the release time.
• Work with business stakeholders and product owners to demonstrate and review changes to the system to ensure all relevant business needs and functions are addressed as expected.
• Execute rollout plans, deployment tasks and activities on the planned release dates.
• Participate in continuous improvement of best practices, methodology and tools for the software development and solution delivery process.
• Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
• Maintain system documentation for all key functions of the applications.
• Identify automation opportunities and work with other team members to drive efficiency in operations.
• Work with the broader technology team to schedule upgrades for finance systems.

WHAT YOU WILL BRING:

• Strong interpersonal and communication skills to effectively collaborate with cross-functional teams and management.
• Exceptional analytical and conceptual thinking skills.
• Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies to design.
• Demonstrated ability to stay current with emerging financial and IT technologies and provide innovative solutions that align with business goals.
• Proficient with core finance application, Dynamics 365 Business Central.
• Experience with finance applications OneStream and Coupa is a plus.
• Familiarity with relevant technologies including but not limited to: SQL, VB.net, .Net Framework, APIs, microservices, and DevOps.