Enterprise Scientific Liaison-Pilots (Remote)

BenchSci; Toronto; Remote; CAD 80,000 - 110,000; Full time

Job summary

A leading company in life sciences is seeking an Enterprise Scientific Liaison to join their Customer Insights and Value team. This remote-first role involves leveraging scientific expertise to assist pharmaceutical scientists, building relationships, and contributing to research projects. The ideal candidate will have a strong background in biology or life sciences, along with experience in customer-facing roles within the pharma or biotech industries. The position offers competitive compensation, generous benefits, and opportunities for professional growth.

Benefits

Remote-first culture

Competitive compensation, including equity options

Generous vacation policy with additional days annually

Company-wide closures and flexible time off

Comprehensive health and dental benefits

Annual learning and development budget

Home office setup allowance

Lifestyle spending account

Parental leave benefits with top-up options

Retirement savings plan with company match

Qualifications

• 1-2+ years as a scientist in pharma or biotech.
• At least 2 years in a customer-facing role.
• Ability to translate technical capabilities into scientific discussions.

Responsibilities

• Become a subject matter expert in BenchSci technology.
• Build trusted relationships with customers.
• Assist customers with scientific research projects.

Skills

Scientific expertise

Customer relationship management

Communication

Presentation skills

Teamwork

Education

Degree in Biology, Life Sciences, or related field

Job description

Job Title: Enterprise Scientific Liaison

We are seeking an Enterprise Scientific Liaison to join our expanding Customer Insights and Value team. As a thought leader, you will leverage your scientific expertise to assist top Pharma scientists in advancing medicine and play a key role in transforming the BenchSci pilot and service model. This position reports to the Team Lead of Scientific Liaisons. BenchSci is a remote-first organization, currently welcoming applicants from Canada and the US.

Responsibilities:

1. Become a subject matter expert in BenchSci technology, effectively communicating its value to industry scientists and key stakeholders, including executive leadership.
2. Build trusted relationships with customers to understand how BenchSci impacts their research.
3. Understand your customers' therapeutic and functional research landscapes, using your scientific perspective to contribute to account growth strategies.
4. Assist customers with scientific research projects, providing evidence to support business cases.
5. Draft scientific reports for pilot and enterprise customers.
6. Collaborate with Customer Therapeutics to execute pilot projects and enterprise reports, maximizing their impact.
7. Work closely with sales during pre-sales activities, contributing to business case development.
8. Support new product launches by providing scientific insights to enhance preclinical research projects.
9. Represent customer voices internally to improve technology features and address customer needs.
10. Represent BenchSci at conferences, trade shows, and networking events.
11. Stay informed on emerging scientific and technological trends.

Qualifications:

1. A degree in Biology, Life Sciences, or a related field, or equivalent experience (e.g., 1-2+ years as a scientist in pharma or biotech).
2. At least 2 years of experience in the pharmaceutical or biotech industries in a customer-facing role.
3. Ability to translate technical capabilities into scientific discussions and navigate customer landscapes effectively.
4. Comfortable presenting to diverse audiences, both in-person and remotely.
5. Team-oriented, adaptable, and capable of managing multiple priorities in a fast-paced environment.
6. Passionate about making a meaningful impact in the life sciences industry.
7. Willing to travel up to 30%, including internationally, with a valid passport and driver's license.

Benefits and Perks:

• Remote-first culture
• Competitive compensation, including equity options
• Generous vacation policy with additional days annually
• Company-wide closures and flexible time off
• Comprehensive health and dental benefits
• Annual learning and development budget
• Home office setup allowance
• Lifestyle spending account
• Parental leave benefits with top-up options
• Retirement savings plan with company match

About BenchSci: Our mission is to accelerate life-saving research by empowering scientists with advanced AI tools. Backed by leading investors, we serve top pharmaceutical companies and academic centers worldwide. We foster a culture of transparency, collaboration, and continuous learning, valuing diversity and inclusion. We are committed to accessibility and support accommodations for applicants with needs.