Enterprise Program Leader / Leader de programme d’entreprise
Slalom Build
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Benefits offered by this job
Job summary
Slalom is seeking an Enterprise Program Leader - Salesforce to drive delivery excellence across global Salesforce engagements. You will influence engagement management, develop best practices, and lead a team of delivery professionals while managing project risk and financials.
You will engage with senior clients as an accountable executive, drive cross-functional collaboration, and mentor a team across multiple markets to ensure high-quality delivery and innovative solutions.
Qualifications
- 8+ years of consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects.
- 3+ years of experience selling and delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds.
- Experience in all phases of product development, software development, and testing lifecycles.
- Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies.
- Experience with recruiting and building out teams; experienced management with a strong history of mentoring others.
- Demonstrated professional growth and the proven ability to work cross-functionally.
- Familiarity with delivery governance and status tracking tools and processes to support oversight and quality assurance on a global project portfolio.
- Demonstrated track record of writing RFPs and SOWs, and reviewing proposals with clients and negotiating contracts.
- Expert business operations experience (e.g., invoicing, SOW, margins, utilization).
- Outstanding verbal and written communication skills to audiences of all levels including client-facing skills.
- Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, XP, and Lean
- Passion for building Salesforce and other software solutions with state-of-the-art technology
- Embrace challenging situations and enjoy solving complex problems
- Expert at project delivery, including all aspects of program management and the SDLC
- Expert communication (verbal and written)
- Excellent mentoring and leadership skills
Responsibilities
- Lead delivery leadership for complex Salesforce engagements and scale practices globally.
- Drive continuity of engagement management and delivery methodology.
- Capture best practices and develop case studies and core deliverables.
- Influence job descriptions, qualifications, and brand of Delivery Excellence practitioners.
- Engage with senior client stakeholders as accountable executive or engagement lead.
- Oversee large-scale software delivery projects and manage risks and financials.
- Collaborate with local teams to promote delivery adoption.
- Build relationships across Slalom and lines of business.
- Provide coaching and day-to-day direction for direct reports.
Skills
Tools
Job description
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.
What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.
At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
- Help build a team to influence, enable, and scale our delivery roles and teams across Slalom to ensure consistent and high-quality delivery.
- Lead efforts to bring continuity to our Salesforce engagement management and delivery methodology to all Salesforce practitioners globally.
- Lead the efforts to capture best practices and develop case studies and other core deliverables to build solution offerings
- Influence the job description, qualifications, and brand of Delivery Excellence practitioners.
- Engage directly with senior client stakeholders as an Accountable Executive and/or Engagement Lead on our most transformational engagements, ensuring delivery leaders are set up to manage engagement risk, project financials, accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
- Perform oversight of large-scale, complex software delivery project/program management on client engagements.
- Work with local teams to ensure successful adoption of delivery methodology.
- Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business.
- Provide guidance, coaching, mentoring, and day-to-day direction for a team of direct reports on a project(s); handle the performance feedback and annual review processes for direct reports.
- Provide expert guidance and lead business development opportunities, including writing SOWs and presenting solutions to perspective clients.
- Serve as a People Manager for people within Enterprise Salesforce Program Leadership team and provide meaningful mentoring and advising to members of the capability.
- Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business.
- Support recruitment, selection, staffing and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit.
- Promote and influence employee and leader development and create opportunities for career progression.
- 70% target utilization at the designated enterprise client account.
- 8+ years of consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects
- 3+ years of experience selling and delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds
- Experience in all phases of product development, software development, and testing lifecycles
- Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
- Experience with recruiting and building out teams; experienced management with a strong history of mentoring others
- Demonstrated professional growth and the proven ability to work cross-functionally
- Familiarity with delivery governance and status tracking tools and processes to support oversight and quality assurance on a global project portfolio
- Demonstrated track record of writing RFPs and SOWs, and reviewing proposals with clients and negotiating contracts
- Expert business operations experience (e.g., invoicing, SOW, margins, utilization)
- Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
- Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, XP, and Lean
- Passion for building Salesforce and other software solutions with state-of-the-art technology
- Embrace challenging situations and enjoy solving complex problems
- Expert at project delivery, including all aspects of program management and the SDLC
- Expert communication (verbal and written)
- Excellent mentoring and leadership skills
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.
What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.
At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
We are hybrid but there are expectations that if your team leader or client requires you onsite that you are able to meet those expectations/requirements
- Culture & fun!
- Lunch & learns
- Health & wellness activities
- Holiday parties
- Employee community groups
- Social clubs & activities
- Vacation (20 days prorated based on start date & wellness/sick days)
- Competitive compensation package
- $100 cell phone monthly reimbursement
- Registered Retirement Program (RRSP) & Employer Matching
- Tax-Free Savings Account (TFSA)
- Family planning/ Fertility Benefit
- Maternity/Parental Leave Top-Up
- Medical & Dental Benefits
- Life and AD&D Insurance
- Access to Supplementary Life and AD&D Insurance
- Access to the Employee Assistance Program (EAP) and Inkblot Therapy
- And more!
*All benefits are subject to eligibility requirements
Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Please note if you are hired at Slalom you will be required to complete a background check.
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