Enterprise Partner Manager (Bilingual)

DoorDash Canada; Toronto; Hybrid; CAD 120,000 - 172,000; Full time

Job summary

A leading e-commerce platform is seeking a business development leader in Toronto to manage strategic partner relationships. This role requires 3-5 years of client management experience and the ability to work in a fast-paced, ambiguous environment. Candidates must be fully bilingual in English and French. The position offers a mix of remote and in-office work with competitive compensation including base salary and commission opportunities.

Benefits

Comprehensive benefits package

Paid time off

Paid parental leave

Qualifications

• 3-5 years of experience in a client-management role.
• Fully bilingual in English and French.
• Strong ability to influence stakeholders at all levels.

Responsibilities

• Manage relationships with strategic partners.
• Lead business reviews with senior leadership.
• Oversee project management for new launches.

Skills

Client management

Bilingual (English/French)

Communication skills

Team collaboration

Problem solving

Data analysis

Education

Bachelor's degree

Tools

SQL

Salesforce

Tableau

Excel

Job description

You'll be joining the International New Verticals team : a small but mighty group of passionate business development, marketing, strategy and operations professionals. We are trusted e-commerce advisors to some of the largest global retailers, helping them drive top-line growth on both the DoorDash marketplace, and their own channels.

We support our merchant’s broader omnichannel strategy, helping them find new ways to acquire, engage with and retain customers. We also love helping our partners solve their operational issues at the lowest level of detail; no job is too big or too small.

Our team sits at the intersection of two key growth pillars for DoorDash : international markets and new business verticals, so we play a critical role in bolstering our leadership in every market in which we operate.

About the Role

Our New Verticals business is still in its infancy and it’s an exciting time to join us if you want to be part of helping us build a cutting edge retail e-commerce platform. This is a unique opportunity for you to build and own a new space in Canada. We are looking for an enterprising leader who can thrive in a fast paced, often ambiguous environment, while still being able to manage clients and prioritize across multiple projects.

You will report to an Enterprise Pod Lead who focuses either on Grocery, Convenience, Alcohol or Core Retail partners. We expect this role to be flexible with mostly remote work, some time in-office and occasional travel required.

You’re excited about this opportunity because you…

Will own and support relationships with our most strategic partners, and will be directly responsible for their success. No two days are the same; you could be :

• leading business reviews with your partner’s senior leadership,
• working with internal product teams to ensure we’re prioritizing the right features for our merchants, dashers & customers,
• project managing the roll out of new launches, particularly store expansions across the country,
• designing marketing and promotional campaigns for new, returning or churned customers,
• analyzing operational metrics to identify trends and insights to advise a merchant, cross-functional partners, or both
• getting into the field to do a test delivery,
• gathering insights on consumer behavior and shopping patterns, or
• leading special projects to drive operational efficiency for your partners

We’re excited about you because you…

• Have 3-5 years of high-impact experience preferably in a client-management role (examples include consulting, banking, account management, or marketing).
• You are fully bilingual (English / French) and can hold business & technical conversations with merchant partners in both languages.
• Have strong communication skills, with the ability to influence stakeholders, and steer conversations (including difficult ones) at all levels of an organization
• Are a team player with the willingness to collaborate with cross-functional partners to experiment, potentially fail and quickly pivot to try new initiatives
• Need to know how things work and are not afraid to get under the hood; you’re not satisfied with a status quo answer that seems broken or inefficient
• Are a thoughtful, structured problem solver, who can breakdown and isolate key drivers
• Have a track record of ‘building stuff’; you like to propose, experiment and implement ideas to make processes more efficient. We’re writing the playbook for New Verticals, and you’re a co-author.
• Have an owner mentality and step up to drive multiple concurrent projects forward with minimal supervisionAre analytically minded, have strong data analysis skills and always use data to ground your decisions and make your case.
• Nice to haves :
• Experience in the convenience, grocery or alcohol industry
• Working knowledge of SQL, Salesforce, Tableau, Sigma
• High-growth startup experience
• French

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and / or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here : Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.

120,400 - $172,000 CAD

The total on-target earnings (base + commissions) for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.

150,500 - $215,000 CAD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and / or promotional process for jobs in certain locations.

To request a reasonable accommodation under applicable law or alternate selection process, please inform your recruiting contact upon initial connection.

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