Enrollment Analyst

CAMP Systems International; Montreal; On-site; CAD 55,000 - 75,000; Full time

Job summary

CAMP Systems International is seeking an Enrollment Analyst to ensure new aircraft are properly enlisted in our systems. This role involves customer service and data management, requiring excellent communication skills and an AME license. The successful candidate will thrive in a dynamic environment, contributing to the future of aviation technology.

Qualifications

• Bachelor’s degree or 2-5 years related experience.
• AME license obtained through Transport Canada or equivalent.
• Excellent communication skills, both written and verbal.

Responsibilities

• Enroll new aircraft utilizing customer documentation according to checklists.
• Implement inspection/maintenance schedule for assigned aircraft.
• Evaluate data like ADs, SBs, and maintenance logs.

Skills

Communication

Data Analysis

Customer Service

Computer Skills

Education

Bachelor's degree

AME license

Job description

About CAMP Systems:

At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we’re shaping the future of aviation technology. Since our founding in 1968, we’ve grown to a dynamic team of 1,600+ employees across 14 locations globally—all united by a passion for innovation and excellence.

Our Mission & Vision:

We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset:

We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.

What You Will Experience in This Role:

The Enrollment Analyst is primarily in charge of making sure new aircraft are entered properly into the CAMP Systems software properly. Along with enrolling new aircraft, there will be customer service and client relations involved.

Responsibilities:

• Enroll new aircraft onto CAMP application utilizing customer furnished and/or manufacturer furnished documentation, in accordance with CAMP‐OPS‐100, CAMP‐OPS‐110, and the specific aircraft model checklists.
• Implement the inspection/maintenance schedule for assigned aircraft in accordance with regulatory authority requirements, customer requirements, and maintenance documentation.
• Evaluate, analyze, and interpret applicable data, such as ADs, SBs, maintenance logs, etc.
• QC enrollments to assess data input; ensuring proper implementation in line with CAMP procedures and customer expectations.
• Review, inspect, and work with the client to implement their specific Maintenance Inspection Program.
• Ensure that customers’ data is updated promptly and accurately.
• Prioritize work based on project timelines and current workload.
• Ensure customer requested changes are reviewed and properly implemented.
• Respond to customer inquiries in a timely manner and conduct customer outreach to ensure quality is maintained.
• Ensure constant and effective communication is maintained with all stakeholders throughout the enrollment process.
• Review, manage, and update applicable databases at enrollment milestones to ensure accuracy, be notified of changes, and notify others of changes.
• Address telephone calls from customers regarding maintenance program.
• Ensure that customers have full knowledge of the web-based applications, their efficiencies, and functionality.

You have:

• Bachelor’s degree or two (2) to five (5) years related experience or equivalent combination
• AME license obtained through Transport Canada or equivalent
• Must possess excellent communication skills, both written and verbal
• Prior customer service experience a plus
• Ability to analyze and interpret data
• Must possess excellent computer skills (i.e. Word, Excel).

Why Work at CAMP?

Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer – vets/disabled

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact [e-mail].

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.