ENHANCE Study Coordinator

The University of British Columbia; Vancouver; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental & life insurance

Flexible Schedule

Vacation & Paid Time Off

Employee Assistance Program

Job summary

Amherst Veterinary Hospital in Vancouver is seeking a Practice Manager to lead a busy veterinary team within the VetCare Community. You will drive operational excellence, oversee staff development, scheduling, and recruitment of Locum DVMs and RVTs, while managing inventory and budgets.

You will use empathy and strategic thinking to enhance client experiences, coordinate social media presence, and support a positive, collaborative workplace culture.

Qualifications

• Experience in veterinary practice management and leadership.
• Ability to source Locum DVMs and RVTs as needed.
• Strong financial oversight including budgets and inventories.

Responsibilities

• Lead a collaborative team environment and foster growth.
• Manage team schedules and talent acquisition activities.

Skills

Leadership

Team Management

HR Management

Budget Management

Veterinary Software

Financial Planning

Strategic Thinking

Communication

Change Management

Flexibility

Tools

Vet Software Systems

Job description

Welcome, we're thrilled you are considering joining the highly skilled team at Amherst Veterinary Hospital. Amherst Veterinary Hospital is a busy, progressive small animal clinic located in Kitsilano/Point Grey in Vancouver serving the community since 1987.

We are a full-service hospital with long term staff, striving to provide excellent quality of care and medicine for our patients, excellent client service and a positive environment for our employees, where their knowledge/skills can expand.

We are looking for a motivated, responsible, compassionate individual with a strong work ethic.

The successful candidate must be able to work in a fast-paced environment, demonstrate a compassionate approach to animal care, multitask and be reliable.

If you enjoy providing exceptional client service and like cleaning and are experienced in animal husbandry then this is the job for you.

About the Role: Are you a natural leader with a passion for animals and a knack for inspiring teams?

As a Practice Manager in the VetCare Community, you'll be the driving force behind a vibrant veterinary team, embodying our core values: Come Together as One, Always Focus on the Patient, Raise the Bar, Engage with Empathy. In this role, you will create and lead a collaborative team environment that fosters growth, engagement, and exceptional client experiences.

You’ll use your empathy and problem‑solving skills to swiftly resolve any issues, ensuring smooth operations and happy clients.

Your day‑to‑day will involve striving for operational excellence, managing team schedules, and supporting talent acquisition efforts by sourcing Locum DVMs and RVTs as needed.

You’ll provide onboarding and coaching to new team members, conduct annual reviews, and offer feedback and support to help your team grow.

You’ll also manage inventory, budgets, and all financial aspects of the practice.

You’ll also make a splash on social media, shouting about all the great things your team is inspiring and doing.

If you’re looking for a role where you can make a real impact and lead with passion and purpose, this is the perfect opportunity for you!

Why Join The Amherst Team?

A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.

Flexibility and Work-Life Balance: We understand the importance of life outside of work.

Whether you’re seeking full‑time or a part‑time schedule, we’ll work with you to find the right fit.

Professional Growth: Access to a continuing education platform, to develop your veterinary skills.

What The Role Can Offer Competitive Base Salary Comprehensive benefits include: medical, dental & life insurance; Flexible Schedule; Vacation & Paid Time Off; The VetCare Community Benefits; A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members; A community wide social platform; Recognition programs; Access to our veterinary learning platform. Pay Rate: $60,000 - $70,000 / Year

• Veterinary Industry Knowledge and/or Project Management Experience: Recommended to keep us running smoothly.
• Clinical Experience: A bonus that will set you apart.
• Team Management/Supervisory Experience (2-3 years): Show us your leadership chops!
• HR Management Experience: Essential for fostering a thriving and engaged team environment.
• Veterinary Software Systems Knowledge: An asset that helps streamline our processes.
• Financial/Budget Management Experience: Keep our practice financially healthy.
• Strong Business Acumen: Think strategically and drive our success.
• Communication Excellence: Clear, concise, and inspiring communication is key.
• Change Management Experience: Guide us through growth and transformation.
• Flexibility: Willingness to work varied hours to meet team needs.
• Feedback Skills: Comfortable providing feedback and support to all team members.
• Conflict Resolution Skills: Navigate challenges with ease and professionalism.

Join us and be part of our pack/ team that thrives on excellence, growth, and a love for animals!

About VetCare VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada.

We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong.

With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.