Engineering Published: 2025-05-21 Application Engineer (R0078738) Milton, Queensland, Australia

Sandvik Group; Milton; Remote; CAD 80,000 - 110,000; Full time

Job summary

Join a leading company in the mining and construction industries as a Technical Support Specialist for rotary drilling tools. This role involves providing expert technical assistance, training, and collaborating with R&D to optimize product performance. Ideal candidates will have a degree in Mining Engineering and at least five years of relevant experience, along with strong communication skills. Enjoy flexible work arrangements, a competitive salary, and various employee benefits including a superannuation contribution and performance bonuses.

Benefits

Flexible work arrangements

Employee Benefits Program

Superannuation contribution of 13%

Company Performance Bonus scheme

Length of Service Recognition program

Paid parental leave

Training and development opportunities

Qualifications

• Minimum of five years' experience in rotary drilling applications.
• Hands-on experience with rotary drilling tools.
• Valid Class B driver’s licence required.

Responsibilities

• Deliver expert technical assistance and troubleshooting for rotary drilling operations.
• Design and facilitate training programs for operators and sales personnel.
• Collect and analyse drilling performance data to drive operational efficiency.

Skills

Technical Support

Communication

Presentation Skills

Education

University degree in Mining Engineering or related field

Job description

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

The role

This role plays a critical role in delivering technical expertise and support to ensure the optimal use and performance of rotary drilling tools across diverse applications. This position is responsible for supervising tool usage, driving operational efficiency, and providing in-depth application and product knowledge to sales teams. Additionally, the role collaborates closely with R&D by offering valuable insights and feedback on product performance to support continuous improvement and innovation.

Areas of responsibility

• Technical Support: Deliver expert technical assistance and troubleshooting for rotary drilling operations to minimise downtime and ensure operational continuity.
• Training & Development: Design and facilitate training programs for operators and sales personnel to enhance their understanding of the proper use, handling, and maintenance of rotary drilling tools.
• Cross-Functional Collaboration: Partner with R&D, project managers, and key stakeholders to identify opportunities for improving drilling processes and tool performance.
• Performance Monitoring & Optimization: Collect and analyse drilling performance data to identify trends, implement improvements, and drive greater operational efficiency and cost-effectiveness.
• Safety & Compliance: Uphold and promote adherence to all relevant safety standards, procedures, and best practices in drilling operations.
• Operational Documentation: Maintain comprehensive records of drilling activities, maintenance procedures, and troubleshooting efforts to support continuous improvement and knowledge sharing.
• Commercial Support: Collaborate with the commercial team to assist in product development, offering technical recommendations, customer support, and application insights to drive business success.

Your profile

We’re looking for a highly skilled professional with hands-on experience in rotary drilling applications to join our team. To be successful in this role, you’ll need a minimum of five years' experience in similar functions and hold a university degree in Mining Engineering or a related field. You’ll bring technical expertise in the operation and maintenance of rotary drilling tools, along with the ability to provide consultation, make recommendations, and support product development in collaboration with the commercial team. This position requires regular travel for customer visits, so a valid Class B driver’s licence is essential. Strong communication and presentation skills are also key to succeeding in this role.

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical assessment

What we offer

Join us for an exciting career with endless opportunities! Our company offers a variety of benefits that will make you eager to start your next adventure.

Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.

As a part of our team, you'll be eligible for our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.

We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Recruitment and Talent Manager
Sam Lingman

For more information, please contact [e-mail]