Engineering Manager, Terminal

Stripe; Toronto; Hybrid; CAD 214,000 - 320,000; Full time

Benefits offered by this job

Equity

Health benefits

Wellness stipends

Retirement plans

Job summary

Stripe is seeking an Engineering Manager for the Terminal Commerce Experience team to launch and scale Unified Commerce across Stripe Terminal. You will drive feature roadmaps, mentor engineers, and build integrations for large-scale enterprise.

You should have 5+ years leading mobile/API/backend teams, a strong product mindset, and experience delivering scalable, observable systems. Strong stakeholder skills and cross-team collaboration are essential.

Qualifications

• Minimum 5+ years of engineering leadership across mobile, API, and backend teams.
• Strong product mindset with ability to turn capabilities into customer value.
• Experience building scalable, observable systems across the stack.
• Ability to collaborate with diverse stakeholders and drive cross-team initiatives.
• Experience leading large technical projects with dependencies across teams.

Responsibilities

• Launch and scale Unified Commerce experiences within Stripe Terminal.
• Drive roadmap and priorities for your team; collaborate with other teams.
• Return high level of technical excellence and stability; manage processes for the team.
• Recruit and develop engineers; mentor career growth.
• Understand Stripe APIs and build integrations for enterprise-scale merchants.

Skills

Engineering leadership

AI product mindset

Cross-functional collaboration

System design & observability

Stakeholder communication

Merchant/user empathy

Tools

APIs

Payments platforms

In-person payments hardware

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start internet businesses from anywhere in the world, builds world-class developer-friendly APIs, and more. The engineering teams at Stripe work on the business logic for all of that. As a software engineering manager at Stripe, you'll lead teams that build and expand APIs, services, and experiences. You'll also work with partners to launch new markets and vertical capabilities.

Stripe Terminal helps our users extend their online presence to the physical world. The mission of the Terminal team is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments—building for Unified Commerce. With Terminal, businesses can unify their in-person and online experiences, unlocking payments use cases that are right for their business model—whether it's creating a modern retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event.

Within Terminal, the Commerce team focuses on the following to help make Unified Commerce a reality for businesses across the globe.

• Enterprise features—on-reader forms, tipping, gift cards
• Payment features—DCC, surcharge, multi-capture
• Point-of-sale integrations—enterprise-focused integrations
• Low-code and no-code—solutions that will enable our users to onboard quickly

What you'll do

As an Engineering Manager on the Terminal Commerce Experience team, you'll launch and scale Unified Commerce experiences within Stripe Terminal, drive new end-customer and merchant features, and build POS integrations from the ground up to support large-scale enterprise.

Responsibilities

• Work with leaders across Stripe to create and drive toward the vision of Unified Commerce, bringing in-person and online payments together
• Drive the roadmap and priorities for your team, and work with dependencies across the company
• Support the engineering team in achieving a high level of technical excellence and stability
• Manage processes to help the team do its best work and interface effectively with the rest of Stripe
• Recruit excellent engineers in collaboration with the Stripe recruiting team and develop engineers on the team, helping them advance in their careers
• Understand core Stripe APIs, influence design to interplay with card-present payments, and build a platform for Unified Commerce with your team
• Empower and guide your team to build and scale integrations and core abstractions across payment methods, gift cards, and point-of-sale connectors for large-scale enterprise
• Drive table stakes features like surcharging and tipping across Enterprise and SaaS platform merchants

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• A strong technical background with 5+ years of experience in engineering leadership across mobile, API, and backend development teams and demonstrated broad technical leadership
• Experience building diverse teams to tackle challenging technical problems
• An understanding of the impact of AI and a strong product mindset to turn emerging capabilities into clear customer and business value
• Experience thriving in a collaborative environment involving different stakeholders and subject matter experts
• Understanding of how to build and manage scalable, resilient, and observable systems across the stack
• The ability to listen well and internalize the best ideas from all over the organization while also setting a vision that others are excited to get behind
• The ability to put yourself in the shoes of our merchants and users
• Experience leading large technical projects with internal and external dependencies and impact across many teams

Preferred Qualifications

• Industry experience building or managing teams who have built in-person checkout experiences or payment method integrations
• Experience with in-person payments hardware and software such as card readers and firmware
• A deep understanding of the payments industry as a whole

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is CA$213,600 - CA$320,400. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.