Engineering Manager, Production Engineering

Sentry; Toronto; Hybrid; CAD 189,000 - 222,000; Full time

Job summary

Sentry is looking for a Production Engineering Manager to lead and inspire a talented team while managing the cloud infrastructure that supports their performance and error monitoring tools. This full-time role requires a mix of managerial expertise and technical skills in distributed systems and cloud environments, making it ideal for candidates passionate about fostering team growth and operational excellence.

Benefits

Employee benefit plans including health insurance

Incentive compensation and equity grants

Paid time off

Qualifications

• 5+ years of industry experience in software engineering.
• 2+ years of people management experience preferred.
• Experience with distributed systems in cloud environments.

Responsibilities

• Lead a team of Production Engineers responsible for cloud infrastructure.
• Drive automation and improve operational maturity.
• Set strategic direction for scaling needs.

Skills

Distributed Systems

Infrastructure as Code

Cloud Environments

Mentoring

Problem Solving

Education

Bachelor's Degree in Computer Science or related field

Tools

Terraform

Kubernetes

AWS

GCP

Azure

Job description

Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.

With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products.

Sentry embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

About the role

As the manager you will lead a team of Production Engineers responsible for the availability, scalability, and efficiency of Sentry’s cloud infrastructure. The Production Engineering team is the foundation that enables our product and infrastructure to scale smoothly and securely. You’ll be responsible for building and evolving the cloud systems that power Sentry—from compute, to networking to service orchestration.

As Sentry scales, Production Engineering plays a critical role in ensuring our infrastructure evolves to meet growth, performance, compliance, and security demands. You’ll lead efforts to improve infrastructure automation, cost efficiency, and operational maturity, while supporting engineering efforts across the organization.

You will inspire and develop a high-functioning team by investing in mentoring, setting strategic direction, and maintaining a high bar for technical excellence and operational ownership.

In this role you will

Grow and lead a team of talented and motivated Production Engineers

Set strategic direction for the team, anticipating infrastructure and scaling needs

Drive adoption of cloud-native patterns and infrastructure-as-code best practices

Define and deliver quarterly goals aligned with company and engineering strategy

Partner with SRE and product engineering to improve service reliability

Foster a culture of operational excellence and accountability

Support the on-call and incident response process, being part of the escalation path

You’ll love this job if you

Enjoy mentoring engineers and creating space for their growth

Are passionate about enabling engineering teams to move fast and safely

Thrive in solving complex cloud infrastructure problems at scale

Take pride in designing systems that are observable, cost-effective, and resilient

Qualifications

5+ years of industry experience in software engineering

Ideally 2+ years of people management experience

Experience working with distributed systems in Cloud environments (AWS, GCP, or Azure)

Experience with tools that manage systems including Terraform, Kubernetes, Salt, and Envoy

Good written and spoken English communication skills

Bonus points if you have experience working with globally distributed teams

Please note the following:

Visa sponsorship is not available for this position

This is a full-time position

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $189,000 to $222,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.