Engineering Manager, Patient Experience — Lead Care Mode

Fullscript; Ottawa; Hybrid; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Generous PTO

RRSP match

Flexible benefits

Learning budget

Discount on Fullscript catalog

Work Wherever You Work Well

Job summary

Fullscript is seeking an Engineering Manager to lead the Patient Experience pod and shape theCare Mode architecture. You will balance hands-on engineering with people leadership, ensuring reliability and scalable product delivery.

You will collaborate with Product, Design, Clinical, Data, and Engineering to drive impactful patient-centric features and long-term system health across Fullscript’s platform.

Qualifications

• Significant experience leading software products end-to-end.
• Proven people management and mentorship能力.
• Strong technical judgment and decision-making.
• Comfort moving between hands-on coding and leadership responsibilities.

Responsibilities

• Lead and shape the patient experience engineering team.
• Guide system and architectural design in a complex domain.
• Collaborate with Product, Design, Clinical, Data, and Engineering leaders.
• Ensure reliability, performance, and trust in the platform.

Skills

Leadership

People leadership

End-to-end product development

Engineering judgment

Tools

React

React Native

Rails

GraphQL

Apollo

Job description

Fullscript is seeking an Engineering Manager to lead the Patient Experience pod and shape theCare Mode architecture. You will balance hands-on engineering with people leadership, ensuring reliability and scalable product delivery.

You will collaborate with Product, Design, Clinical, Data, and Engineering to drive impactful patient-centric features and long-term system health across Fullscript’s platform.