Engineering Manager II (Consumer Experience)

Grab; Markham; On-site; CAD 100,000 - 130,000; Full time

Job summary

Grab is seeking an Engineering Manager II to join their Consumer Experience team in Markham, Canada. You will lead a diverse team focused on enhancing user experiences through scalable engineering systems, while collaborating with cross-functional teams to deliver high-quality results. This position offers a unique opportunity to mentor upcoming engineers and shape the loyalty program's engineering strategy in a leading superapp company.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible Work Arrangements

Parental and Birthday Leave

Grabber Assistance Programme

Qualifications

• 8+ years of engineering experience on mobile/backend technologies.
• 2+ years experience as a people manager.
• Experience in mentoring engineers.

Responsibilities

• Lead a team of mobile, backend & QA engineers.
• Build a smooth execution plan with the team for securing product delivery.
• Attract and retain senior engineering talent.

Skills

Engineering Management

CI/CD Tools

Mentoring

Database Design

Cloud Environments

Job description

Engineering Manager II (Consumer Experience)

Join to apply for the Engineering Manager II (Consumer Experience) role at Grab

Engineering Manager II (Consumer Experience)

Join to apply for the Engineering Manager II (Consumer Experience) role at Grab

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Come join the Consumer Experience - Loyalty Engineering team - we work on a diverse set of regional loyalty problems spanning across defining loyalty levers, driving user journeys and experiences in addition to building scalable engineering systems that powers these. We are on an exciting mission to build a world class loyalty program.

Get to Know the Role

You will be responsible for building, growing, and leading a team of engineers focused on delivering high quality deliverables. You will have opportunities to develop backend & fullstack components. Not only will you get to collaborate with the engineers, product, business, data scientists and program management teams to be on top of your deliverables, but you will also serve as a mentor to your teammates to help them grow.

You will report to the Senior Software Engineering Manager, and you will be based fully onsite in our Grab Indonesia office.

The Critical Tasks You Will Perform

• Lead a team of mobile, backend & QA engineers.
• You'll participate in code and design reviews to maintain our high development standards.
• Partner with cross functional leaders across product, design, analytics, data science to build the product roadmap, set customer-focused metrics and experiment designs.
• Lead the quarterly/half-yearly planning and build a smooth execution plan with the team for securing the delivery of product and engineering roadmap.
• Set the engineering strategy and engineering key result targets for the team, consistently improve across testability, availability, security and code quality for your systems and modules.
• Drive engineering improvements to power new product capabilities and platform improvements.
• Attract and retain senior engineering talent, actively mentor and develop engineering talent in the team and across Grab.
• Keep your team staffing aligned with business needs and quickly pivot to changing needs.
  
  

Qualifications

What Essential Skills You Will Need

• 8+ years of engineering experience on mobile/backend technologies.
• At least 2+ years experience as a people manager, with hands-on role in tech solutioning.
• Demonstrated experience attracting and retaining main talent. Experience mentoring engineers is critical for this role.
• Demonstrated experience in leading and mentoring team members to achieve engineering excellence.
• Proficiency in CI/CD tools (Jenkins, GitLab, etc.)
• Experience with database design, MySQL, PostgreSQL
• Experience deploying code in AWS, Azure, or Google Cloud environments
  
  

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  
  

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development

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